It is not often, in these times, one finds a car business that provides service “above and beyond” the way everyone at Enthusiast Auto Group does. From the first contact with these guys and gal three years ago, it became apparent to me this is more than a career to them, it is a passion. I have had the pleasure of being involved in four transactions with Eric, Victoria and everyone and EAG. I have purchased two vehicles and sold two of my vehicles to their dealership. I first got to know Eric three years ago from an ad on autotrader.com, for the Mini Cooper S I eventually bought and had EAG modify for me. Before that transaction, I had not known of EAG. Even on that first purchase, Eric provided all information needed to make a legitimate decision on purchasing the vehicle and then provided expert guidance on the types of modifications that would best suit my needs with the car, over the telephone, sight unseen. Two years later, when I reluctantly had to part with my M3 track car, and later my E90, Eric and the entire group at EAG were there to assist me and provide all the support and guidance required. All this provided while making me feel like their most important client, all along the way. Most recently, when I saw a 1998, 328i that I could not let slip by I called Eric. Knowing me and my fancies, Eric was able to provide all information I needed to decide this was the car for me at this time. The entire transaction was, again, handled completely professionally, quickly, smoothly, and honestly over the phone, sight unseen. I have no reservations at all knowing that when Eric or anyone at EAG describes a car and its condition they are meticulous in their evaluation. I had no worries purchasing the 328i, my second car purchased from EAG sight unseen. We discussed modifications and Eric advised me on immediate modifications made as well as future modifications I wish to make. Those immediate modifications were done to perfection when I picked up the car. Upon arriving at EAG my car was ready to go and looked like I had just pulled out of a showroom (a 13 year old machine). The paperwork was ready when I arrived and literally took less than 10 minutes with Victoria's excellent organization. I hung out at EAG for a couple of hours before departing with my new vehicle as I, not only find it fascinating, but extremely informative to hang out with Bimmer experts. The 500 mile trip home flew by in a flash as my new ultimate driving machine performed beyond expectations. Without hesitation I can state that Enthusiast Auto is the only place I will consider purchasing my next Bimmer from, and recommend them to anyone without reservation. Thanks Eric, Evan, Josh and Victoria. You make the purchase of a Bimmer (or any vehicle for that matter) a pleasure. The ability to purchase the ultimate driving machine from the ultimate in BMW dealers!!!
Randy York, Muscatine, IA