My experience with EAG - Eric and everyone we came in contact with - was frankly perfect. After travelling for 30-years with the U.S. Navy we semi-retired and settled down just North of Columbus, Ohio. To help celebrate our 27th wedding anniversary my wife and I decided to fulfill our desire of owning an M-Roadster. EAG by far had the finest selection and with just a few emails between myself and Eric, we were in a car headed to EAG in Cincinnati. We looked at two M-Roadsters but Eric could tell the one we really should be looking at wasn't on the lot. Within 10 minutes he had it there. He was right it was the one for us. From the initial "meeting" handshake to the final "enjoy your car" handshake, we were impressed with everything we saw. Eric gave us a tour of his facilities, introduced us to people we may interact with in the future, and made it very clear that our relationship was not over when we drove off the lot. Every single question we asked was answered with more information than we expected. Professionalism clearly is a top standard. I would recommend EAG to anyone and everyone. Our experience there and after has sold us on Eric and EAG.

I just bought a 2002 from Eric and Evan. I've done some business in the past with these guys and felt 100% comfortable buying a car sight unseen. It arrived better then advertised! Love the car guys. thanks and keep up the good work.

Well, like many before me, I did some extensive research on EAG and to be blunt, I was a bit hesitant at first. However, I was extremely satisfied with my vehicle purchase on a number of levels. I also visited the facility in Cincinnati, OH so I got to meet the folks there first hand and observe. First and foremost, they are professionals in the truest sense of the word. There was no "pressure" to purchase, I was given several options, including other cars to drive/sample, or just browse. Second, the staff (Eric, Evan, Blaire, Josh, and others), are all on the same page about "customer satisfaction." We've all heard that song and dance from other companies about how they stand behind their product/service, only to be disappointed post purchase-service as they seem to vanish. That's not the case with EAG. At every level through the process, they kindly, patiently, and thoroughly answered my questions about what to do on the purchase - from installation of new items, to shipping, insurance, registration, local BMW facilities, etc. You name it - they responded. Always, without exception. Their follow up post purchase was equally strong. In my profession I come across a lot of businesses, and I've seen many successful ones and an equal number of failures. I can usually tell which ones have problems, will fail, etc., and which ones set themselves apart from the pack as a first rate success. Those that do follow the formula for success, I like to say, have a "customer for life." Well, EAG, you've earned my respect, gratitude, and loyalty. Thanks again for making the process a pleasant one.

Thank you so much to all of your staff members (Evan, Blaire, Todd), and your follow ups. It was a great pleasure doing business with Enthusiast Auto and my M3 is a beauty and I love it! Your professionalism and customer service is better than any traditional dealerships I have encountered in the past.With that note, I once again, thank you for all the pleasurable experience with Enthusiast Auto.

Blaire and Evan, I want to thank both of you for a fabulous and professional buying experience. You made the whole transaction as easy as possible and I trust that you will soon find a new home for the Z4. Your dealership is very special with an incredible staff and you have the best BMW inventory that I have ever seen. I love the M3 convertible and look forward to better weather so that I can really enjoy my new ride. I know that I will be back again someday!

Seldom does one have the opportunity to purchase a used car that looks and feels brand new! On a whim, we decided on a friday afternoon to take a road trim to Cincinnati with an M3 in mind. Actually, we truly enjoyed the opportunity to test drive (4) different M3's. This allowed us the chance to pick the best car for our needs. We walked away feeling like we had been treated with honesty as trust is a big issue when purchasing a new or used car. Evan and Eric were careful not to give their opinion but rather communicated necessary facts to meet our needs. We did not drive the car home but was held for us until the following weekend, giving us time to mull our thoughts over. We contacted Evan during the week with questions that were answered in a timely manner. At the end of the following weekend, we drove home with one of the most exciting cars that no one can believe is 9 years old. Thanks for the positive experience. In a few short weeks, we have recommended EAG to others. And we personally will be back.

My EAG experience was great. We had a blast driving through Kentucky horse country and some back roads of West Virginia. This is the New River Bridge north of Beckley. The car is pretty awesome for my first BMW. I'm very happy.Thanks for everything.

I've been a long time BMW lover and have owned several over the years. To be honest I was a bit skeptical about purchasing from a "dealer" but as a father of 5 little ones under the age of 10 I was looking for a low mileage Roadster that basically needed no additional work. I found such a car at EAG.After talking with Evan the first time I was impressed with his knowledge of M-cars and he made every effort to answer the many questions I had, he took additional undercarriage pictures of the car and even agreed to take an oil sample from the car so I could have it analyzed before purchasing.I made the trip to Cincinnati and upon first seeing the car I was blown away by the condition. It's often hard to tell the true condition of a car from pictures but in this instance I felt that the car actually looked better in person.The purchasing procedure was super straight forward and quick. Evan even arranged for the rental car company to come to his location and pick up my one-way rental. Not a big deal but was an unexpected and much appreciated gesture.My experience after the purchase has also been great. Evan has continued to be very helpful with the questions I have had and has even agreed to replace a component that was found to be faulty when I got the car home.I have been truly impressed with Evan and the rest of the folks at EAG. They have been great to work with and I will continue to do business with them!

I'mnotonetowritetestimonialshowever,baseduponmyrecentexperiencewithEric,EvanandtheEAGteam,Ifeltcompelledtowriteaboutit.AsaserialBMWenthusiast,myexperiencewithEAGstartedafterspeakingtothreefriendsabouttheirpastexperienceswiththemafterwhichIvisitedtheirwebsitetoviewtheinventory.MyinitialphoneinquirywasaboutaspecificmodelthatIdidnotseeintheirinventorybutwashopingtheycouldsourceforme.IquicklylearnedthattherearecertainmodelstheydonotsourcebasedupontheirvastexperienceinmaintainingBMWvehicles.Afterexpressingmyinterestin4-­‐5carsintheirinventory,bothEric&Evangavemedetailedinformationabouteachcarincludingafollowupemailwithhundredsofdetailedphotosandhistoryaboutthecars.Theirextensiveknowledgeofthemodelsintheirinventory(andBMW'singeneral)wastrulyimpressive.Irecallbeingamazedatthedetailinthephotographsthatcoveredeveryminorblemish.Afterseveraldaysofcontemplation,Ifinallymadethedecisiontomakethetripforavisitandtestdrive. IarrivedonaSaturdaymorningwithmyfamilyandbeganthetestdriveprocess.IsoondeterminedthecarIwasmostinterestedin(amodifiedE39M5)andwentforasecondtestdrive.Duringthatdrive,IdiscoveredamechanicalissuethatIpointedouttoEric.Heagreedthatitwasaproblemandimmediatelyhadtheproblemrepairedwhilewecompletedthetransaction.IrecallapastexperiencewithanotherdealerwhereIwastoldthatthemechanicalissueIpointedoutwasnormalforthatvehicle.ThetrustthatInowhaveinEAGisimmeasurableandthewholeexperiencewasamazinglysimple,straightforwardandpleasant.Iwillnothesitatetopurchasecarsfromtheminthefuture.Eric,thanksagaintoyouandyourentireteam!

First of all, this is the third vehicle I have purchased from EAG. The 2011 M3 I recently bought looks brand new! Evan and Eric have always been a pleasure to work with. I am very pleased with their professionalism and how they educate me on these wonderful vehicles. They are straight forward great business people!

I just received my E39 M5 which I purchased from Eric at EAG. Without question, Eric delivered exactly what he promised! As I started searching for a low mileage E39 M5 to replace my current one, I stumbled on to EAG. They had two cars that met my specific requirements. Eric sent me approx. 100 high quality pictures which clearly showed the features of each car. Additionally he sent me a file of pictures that showed every possible blemish. All of which were minor but none the less documented. The photos coupled with multiple phone and email dialogs with Eric got me to the point that I was ready to buy one of the cars "sight unseen" which is the opposite of my nature. Eric strongly encouraged me to fly out and drive both cars first which I did. I did not discover one surprise regarding either car! They were exactly as documented in the photos and emails. It was very obvious after spending at least 3 hours with Eric that he is very meticulous and his business is ran accordingly. Based on my observations, I had them do additional restoration on the car I selected. (By the way, it was the same car I was going to buy "sight unseen".) Everything was done perfectly, on schedule, and with regular communication (photos & emails) that documented the progress. Even the carrier that brought my car some 1600+ miles was meticulous and professional. I own an engineering firm and am making adjustments in our customer service protocol to reflect what I experienced with Eric and EAG.

After a long search over many months I found what I wanted at EAG. It was a unique experience in that they reside in Ohio and I reside in NH. I contemplated flying out to meet the dealer and preview the car I was interested in but the timing just wasn't right, with the holidays right on our doorstep. Evan appreciated my dilemma and took every step possible to make me feel comfortable, including sending me 90+ photos of the vehicle, inside and out. The story concludes with my purchase of the vehicle, sight unseen ! They made additional arrangements for the delivery to NH in an enclosed trailer and I took delivery on Christmas night ! The entire experience has been most enjoyable ! Once the sale was agreed upon Evan turned me over to Blaire for processing of paperwork. Once that was completed they turned me over to Todd who made arrangements for delivery ... The entire process was flawless and each individual was more than patient with my many questions and concerns. Although the car will remain in storage for the winter, my wife and I plan on driving to their location in the spring or summer of next year just to meet them and to say thank you in person. I wouldn't hesitate to purchase from them again, in fact I may do just that. I only wish they were close by so I could have them provide the service as well. You just get the feeling they would make every experience the best ! It's the way business should be and it makes you feel good to find there is somebody out there who knows how to do it right !

I just took delivery of a 2002 M Coupe from EAG and was thoroughly pleased with the car and the entire purchasing process from the initial contact with Eric to the final delivery arrangements. I bought the car sight unseen, which I never have done before, because I was reassured by the knowledge, honesty and helpfulness of Eric and all the people involved. I would highly recommend EAG and would not hesitate to do business with them in the future.

My "new" 04 E46 M3 is my second purchase in 3 years from Enthusiast Auto. I still own, and am still enjoying, the 07 E86 M Coupe that I purchased 3 years ago. People always question why I go to Ohio to buy "used BMWs". My reply is always the same, I tell them that "it's like buying a brand new used car!". The cars are completely sorted and all of those "used car problems" are removed. Evan, Eric, and the entire staff are all awesome to work with and incredibly patient while making sure that I got the exact car that I wanted.

About as smooth of a transaction than I've ever had buying a car. I highly advise going to their showroom and garage to see the high level of detail that goes into each car. If you think you are a perfectionist, you need to meet Eric and Evan. Top level service from start to finish, will be buying again from them. Thanks again

For years my husband watched the cars come and go on the EAG website. So, several years ago my husband finally bought an M5 from EAG - it was a great car and the best car buying experience EVER!! He loves it and has kept it in the garage and driven it only on special occasions. But, as luck would have it, a cabinet fell off the garage wall onto his car (it had been on the wall for 13 years). To make sure it was repaired correctly we took it back to EAG. We made the trip from Louisville to Cincinnati with NO intention of buying another car. But, as soon as I saw the black, 450 hp, M3 convertible with 15,000 miles, I knew I was taking the car home with me. Being at EAG I never questioned whether the car was worth what they were asking because knowing these guys it was, so, much to my husbands surprise, I bought it. The next Monday I was leaving the grocery and there was a man beside my car who was openly admiring it. He said "this should have been my car". He had seen it on the EAG website on Friday and even called about it but decided to think about it over the weekend - BIG MISTAKE. While he was thinking I bought it. The best part is we go to the same gym so he gets to see it all the time. Every time I see him he asks about the car - I tell him its so much better than I ever could have anticipated it would be. Moral of this story? If you see a car at EAG and like it - buy it!! I bought the car on a Saturday and we couldn't get the Bluetooth set up but they promised to get it right even if it was at their expense. I took the car back to get that working and not only did they fix that (at their expense) but they also fixed every tiny little thing I had found - they did it at their cost, gave me an awesome loaner and brought the car back to Louisville with a full tank of gas! Who does that but a first class operation? I doubt my husband and I will ever buy a car anywhere else.

I purchased my M Roadster from Eric in June 2012. They purchase process, from start to finish, was the smoothest used-car buying experience I've ever had. Granted, EAG is no usual used car lot. I went to EAG because of a stellar reputation for having not only the best M cars on the market, but full disclosure on the car's details and awesome follow up service. My experience completely lived up to that reputation. I wanted an M Roadster, but had neither the time not the inclination to scour the country for good examples, vet them, then potentially travel thousands of miles for a car that could potentially not be what was described, or even still available by the time I'd get there. The collection at EAG was impressive, and after looking at a few cars, I settled on an Imola Red 2001 M Roadster. Eric was extremely patient in answering my questions about the car, and at the end, I felt no detail about the car had been left to question. Eric was very forthcoming with every detail about the car's history, repairs and condition. Service after the sale was fantastic. I have at no time since buying my car had any second thoughts about the car I chose or buying it from EAG. I've since been enjoying my summers in a fantastic car that is an absolute joy to drive.Earlier this year, I had a small run-in with a tree branch falling on my car whilst I was driving beneath it, resulting in some dents on the hood and damage to the convertible top. Having recently learning that EAG now had a full body shop, the decision of where to have the repairs done was easy to make. Scott took on my repairs and handled the job like no other. Insurance was involved in the repairs for the tree damage. Unfortunately, the insurance company provided some friction during on the claim handling. Scott impressively stepped in throughout the entire process, though, and made sure all necessary repairs were covered with the correct parts and processes required to do the job the *right* way. Along with some ancillary body work (ding removal, paint buffing, etc.), the final output resulted in absolute top notch dent correction and paint work to the hood and front bumper, a brand new factory convertible top and overall, a car that looks like it just rolled off the assembly line. This entire process was no small effort, between the scope of work and handling an insurance claim and I was absolutely blown away by not only the level of service I received, but the quality of work that was performed. Restoring the original contours to the hood surface and achieving a factory look and feel, as well as color match on the paint, were done with perfection. Scott's patience with my questions on the repair process, his willingness to deal directly with the claims adjuster (and the many headache's I know this caused), his attention to detail and passion for a no-compromises job well done are marks of a true professional.All told, my experiences with EAG have been extremely positive. Everyone with whom I've interacted at EAG has been friendly, honest, and shows a true passion for the cars they service and sell. I can hope to not have to encounter another incident that requires major body repair, but if it does, Scott will be the only person I call. This is my first BMW, and after driving it for a couple years now, I

I would like to thank the entire Auto Enthusiast Group for a great experience while purchasing my Z3 . The car is everything you stated and more.The whole Auto Enthusiast Group was a pleasure to work with because of a management that prides itself on knowledge, honesty and professionalism.

Eric and company at Enthusiast Auto are outstanding to work with.  We bought our E30 sight unseen knowing these guys (who are the experts) had gone over the car thoroughly.  The car has lived up to our high expectations! The buying process is organized and efficient, the entire team is easy to communicate with, and calls are returned promptly even after the sale.  I have dealt with several other classic car shops and these guys make it easy.

I had been searching for a clean BMW M for some while. Finally found a E-34 BMW M5 at EAG. First time I've bought a car without inspecting it first. EAG's outstanding reputation and feedback persuaded me to give it a try. Car arrived yesterday as promised. The car was everything I hoped for + more. It's in immaculate condition. They had taken great care in ensuring that car was delivered in a safe manner, with a tank full of gas ready to enjoy. I've been walking around with a big grin on my face ever since she was delivered. I took her out for a test spin last night, and she performed flawlessly. Eric and the folks over at EAG are great to deal with and they deliver their Bavarian products with German precision. This is what dealing sports cars is all about. They will go out of their way in making sure that the customer is 100% satisfied. Highly recommended. Best buying experience ever!!!