After a long search over many months I found what I wanted at EAG. It was a unique experience in that they reside in Ohio and I reside in NH. I contemplated flying out to meet the dealer and preview the car I was interested in but the timing just wasn't right, with the holidays right on our doorstep. Evan appreciated my dilemma and took every step possible to make me feel comfortable, including sending me 90+ photos of the vehicle, inside and out. The story concludes with my purchase of the vehicle, sight unseen ! They made additional arrangements for the delivery to NH in an enclosed trailer and I took delivery on Christmas night ! The entire experience has been most enjoyable ! Once the sale was agreed upon Evan turned me over to Blaire for processing of paperwork. Once that was completed they turned me over to Todd who made arrangements for delivery ... The entire process was flawless and each individual was more than patient with my many questions and concerns. Although the car will remain in storage for the winter, my wife and I plan on driving to their location in the spring or summer of next year just to meet them and to say thank you in person. I wouldn't hesitate to purchase from them again, in fact I may do just that. I only wish they were close by so I could have them provide the service as well. You just get the feeling they would make every experience the best ! It's the way business should be and it makes you feel good to find there is somebody out there who knows how to do it right !
I just took delivery of a 2002 M Coupe from EAG and was thoroughly pleased with the car and the entire purchasing process from the initial contact with Eric to the final delivery arrangements. I bought the car sight unseen, which I never have done before, because I was reassured by the knowledge, honesty and helpfulness of Eric and all the people involved. I would highly recommend EAG and would not hesitate to do business with them in the future.
My "new" 04 E46 M3 is my second purchase in 3 years from Enthusiast Auto. I still own, and am still enjoying, the 07 E86 M Coupe that I purchased 3 years ago. People always question why I go to Ohio to buy "used BMWs". My reply is always the same, I tell them that "it's like buying a brand new used car!". The cars are completely sorted and all of those "used car problems" are removed. Evan, Eric, and the entire staff are all awesome to work with and incredibly patient while making sure that I got the exact car that I wanted.
About as smooth of a transaction than I've ever had buying a car. I highly advise going to their showroom and garage to see the high level of detail that goes into each car. If you think you are a perfectionist, you need to meet Eric and Evan. Top level service from start to finish, will be buying again from them. Thanks again
For years my husband watched the cars come and go on the EAG website. So, several years ago my husband finally bought an M5 from EAG - it was a great car and the best car buying experience EVER!! He loves it and has kept it in the garage and driven it only on special occasions. But, as luck would have it, a cabinet fell off the garage wall onto his car (it had been on the wall for 13 years). To make sure it was repaired correctly we took it back to EAG. We made the trip from Louisville to Cincinnati with NO intention of buying another car. But, as soon as I saw the black, 450 hp, M3 convertible with 15,000 miles, I knew I was taking the car home with me. Being at EAG I never questioned whether the car was worth what they were asking because knowing these guys it was, so, much to my husbands surprise, I bought it. The next Monday I was leaving the grocery and there was a man beside my car who was openly admiring it. He said "this should have been my car". He had seen it on the EAG website on Friday and even called about it but decided to think about it over the weekend - BIG MISTAKE. While he was thinking I bought it. The best part is we go to the same gym so he gets to see it all the time. Every time I see him he asks about the car - I tell him its so much better than I ever could have anticipated it would be. Moral of this story? If you see a car at EAG and like it - buy it!! I bought the car on a Saturday and we couldn't get the Bluetooth set up but they promised to get it right even if it was at their expense. I took the car back to get that working and not only did they fix that (at their expense) but they also fixed every tiny little thing I had found - they did it at their cost, gave me an awesome loaner and brought the car back to Louisville with a full tank of gas! Who does that but a first class operation? I doubt my husband and I will ever buy a car anywhere else.
I purchased my M Roadster from Eric in June 2012. They purchase process, from start to finish, was the smoothest used-car buying experience I've ever had. Granted, EAG is no usual used car lot. I went to EAG because of a stellar reputation for having not only the best M cars on the market, but full disclosure on the car's details and awesome follow up service. My experience completely lived up to that reputation. I wanted an M Roadster, but had neither the time not the inclination to scour the country for good examples, vet them, then potentially travel thousands of miles for a car that could potentially not be what was described, or even still available by the time I'd get there. The collection at EAG was impressive, and after looking at a few cars, I settled on an Imola Red 2001 M Roadster. Eric was extremely patient in answering my questions about the car, and at the end, I felt no detail about the car had been left to question. Eric was very forthcoming with every detail about the car's history, repairs and condition. Service after the sale was fantastic. I have at no time since buying my car had any second thoughts about the car I chose or buying it from EAG. I've since been enjoying my summers in a fantastic car that is an absolute joy to drive.
Earlier this year, I had a small run-in with a tree branch falling on my car whilst I was driving beneath it, resulting in some dents on the hood and damage to the convertible top. Having recently learning that EAG now had a full body shop, the decision of where to have the repairs done was easy to make. Scott took on my repairs and handled the job like no other. Insurance was involved in the repairs for the tree damage. Unfortunately, the insurance company provided some friction during on the claim handling. Scott impressively stepped in throughout the entire process, though, and made sure all necessary repairs were covered with the correct parts and processes required to do the job the *right* way.
Along with some ancillary body work (ding removal, paint buffing, etc.), the final output resulted in absolute top notch dent correction and paint work to the hood and front bumper, a brand new factory convertible top and overall, a car that looks like it just rolled off the assembly line. This entire process was no small effort, between the scope of work and handling an insurance claim and I was absolutely blown away by not only the level of service I received, but the quality of work that was performed. Restoring the original contours to the hood surface and achieving a factory look and feel, as well as color match on the paint, were done with perfection. Scott's patience with my questions on the repair process, his willingness to deal directly with the claims adjuster (and the many headache's I know this caused), his attention to detail and passion for a no-compromises job well done are marks of a true professional.
All told, my experiences with EAG have been extremely positive. Everyone with whom I've interacted at EAG has been friendly, honest, and shows a true passion for the cars they service and sell. I can hope to not have to encounter another incident that requires major body repair, but if it does, Scott will be the only person I call. This is my first BMW, and after driving it for a couple years now, I
I would like to thank the entire Auto Enthusiast Group for a great experience while purchasing my Z3 . The car is everything you stated and more.
The whole Auto Enthusiast Group was a pleasure to work with because of a management that prides itself on knowledge, honesty and professionalism.
Eric and company at Enthusiast Auto are outstanding to work with. We bought our E30 sight unseen knowing these guys (who are the experts) had gone over the car thoroughly. The car has lived up to our high expectations!
The buying process is organized and efficient, the entire team is easy to communicate with, and calls are returned promptly even after the sale. I have dealt with several other classic car shops and these guys make it easy.
I had been searching for a clean BMW M for some while. Finally found a E-34 BMW M5 at EAG. First time I've bought a car without inspecting it first. EAG's outstanding reputation and feedback persuaded me to give it a try. Car arrived yesterday as promised. The car was everything I hoped for + more. It's in immaculate condition. They had taken great care in ensuring that car was delivered in a safe manner, with a tank full of gas ready to enjoy. I've been walking around with a big grin on my face ever since she was delivered. I took her out for a test spin last night, and she performed flawlessly. Eric and the folks over at EAG are great to deal with and they deliver their Bavarian products with German precision. This is what dealing sports cars is all about. They will go out of their way in making sure that the customer is 100% satisfied. Highly recommended. Best buying experience ever!!!
The DB7 we bought from EAG was everything we had hoped for and more. We appreciate the hundreds of detailed photos you sent of the car, the time you spent discussing the car with us, and your meticulous assessment of what the car might need to make it even better. Our DB7 just won first place in the Rochester UK Car Day 2014 concours, and our XJS V12 won second place. Thank you!