I live in California and with trepidation just bought a Z8 sight unseen, depending on the photos and descriptions provided by Eric. I find it exactly as represented - I have no issues with it at all which is surprising because it has over 72,000 miles on it. It was delivered with a full tank of gas (unlike the last NEW car I purchased locally). Best, after the sales agreement was signed on my last new car, the salesman disappeared. Eric, on the other hand, kept me fully informed while some work was done to make the car as near perfect as possible, and he has readily and willingly worked with me to figure out some of more complex workings of the car (getting the hard top on and off). I'd confidently work with EAG again. Incidentally, I had the car appraised and find I paid slightly less than the appraised value. I don't mind that!
We have been looking for an M52TUB28-powered Z3 for YEARS and came across a 2000 with less than 20k miles in excellent condition and a great maintenance record (with a few upgraded goodies from EAG). While the Z3 was in transit, I came across a one-owner 2002 E39M5, which has been a dream car for me for over 10 years. EAG made a great offer for my 08 E90M3 and another deal was made, so we were a 2-EAG cars in a month family now. Thanks to everyone at EAG for great transactions. Both vehicles have been truly amazing and we will take care of them for years to come! Here's to doing business again in the future.
My experience with EAG - Eric and everyone we came in contact with - was frankly perfect. After travelling for 30-years with the U.S. Navy we semi-retired and settled down just North of Columbus, Ohio. To help celebrate our 27th wedding anniversary my wife and I decided to fulfill our desire of owning an M-Roadster. EAG by far had the finest selection and with just a few emails between myself and Eric, we were in a car headed to EAG in Cincinnati. We looked at two M-Roadsters but Eric could tell the one we really should be looking at wasn't on the lot. Within 10 minutes he had it there. He was right it was the one for us. From the initial "meeting" handshake to the final "enjoy your car" handshake, we were impressed with everything we saw. Eric gave us a tour of his facilities, introduced us to people we may interact with in the future, and made it very clear that our relationship was not over when we drove off the lot. Every single question we asked was answered with more information than we expected. Professionalism clearly is a top standard. I would recommend EAG to anyone and everyone. Our experience there and after has sold us on Eric and EAG.
I just bought a 2002 from Eric and Evan. I've done some business in the past with these guys and felt 100% comfortable buying a car sight unseen. It arrived better then advertised! Love the car guys. thanks and keep up the good work.
Well, like many before me, I did some extensive research on EAG and to be blunt, I was a bit hesitant at first. However, I was extremely satisfied with my vehicle purchase on a number of levels. I also visited the facility in Cincinnati, OH so I got to meet the folks there first hand and observe. First and foremost, they are professionals in the truest sense of the word. There was no "pressure" to purchase, I was given several options, including other cars to drive/sample, or just browse. Second, the staff (Eric, Evan, Blaire, Josh, and others), are all on the same page about "customer satisfaction." We've all heard that song and dance from other companies about how they stand behind their product/service, only to be disappointed post purchase-service as they seem to vanish. That's not the case with EAG. At every level through the process, they kindly, patiently, and thoroughly answered my questions about what to do on the purchase - from installation of new items, to shipping, insurance, registration, local BMW facilities, etc. You name it - they responded. Always, without exception. Their follow up post purchase was equally strong. In my profession I come across a lot of businesses, and I've seen many successful ones and an equal number of failures. I can usually tell which ones have problems, will fail, etc., and which ones set themselves apart from the pack as a first rate success. Those that do follow the formula for success, I like to say, have a "customer for life." Well, EAG, you've earned my respect, gratitude, and loyalty. Thanks again for making the process a pleasant one.
Thank you so much to all of your staff members (Evan, Blaire, Todd), and your follow ups. It was a great pleasure doing business with Enthusiast Auto and my M3 is a beauty and I love it!
Your professionalism and customer service is better than any traditional dealerships I have encountered in the past.
With that note, I once again, thank you for all the pleasurable experience with Enthusiast Auto.
Blaire and Evan,
I want to thank both of you for a fabulous and professional buying experience. You made the whole transaction as easy as possible and I trust that you will soon find a new home for the Z4. Your dealership is very special with an incredible staff and you have the best BMW inventory that I have ever seen.
I love the M3 convertible and look forward to better weather so that I can really enjoy my new ride. I know that I will be back again someday!
Seldom does one have the opportunity to purchase a used car that looks and feels brand new! On a whim, we decided on a friday afternoon to take a road trim to Cincinnati with an M3 in mind. Actually, we truly enjoyed the opportunity to test drive (4) different M3's. This allowed us the chance to pick the best car for our needs. We walked away feeling like we had been treated with honesty as trust is a big issue when purchasing a new or used car. Evan and Eric were careful not to give their opinion but rather communicated necessary facts to meet our needs. We did not drive the car home but was held for us until the following weekend, giving us time to mull our thoughts over. We contacted Evan during the week with questions that were answered in a timely manner. At the end of the following weekend, we drove home with one of the most exciting cars that no one can believe is 9 years old. Thanks for the positive experience. In a few short weeks, we have recommended EAG to others. And we personally will be back.
My EAG experience was great. We had a blast driving through Kentucky horse country and some back roads of West Virginia. This is the New River Bridge north of Beckley. The car is pretty awesome for my first BMW. I'm very happy.
Thanks for everything.
I've been a long time BMW lover and have owned several over the years. To be honest I was a bit skeptical about purchasing from a "dealer" but as a father of 5 little ones under the age of 10 I was looking for a low mileage Roadster that basically needed no additional work. I found such a car at EAG.
After talking with Evan the first time I was impressed with his knowledge of M-cars and he made every effort to answer the many questions I had, he took additional undercarriage pictures of the car and even agreed to take an oil sample from the car so I could have it analyzed before purchasing.
I made the trip to Cincinnati and upon first seeing the car I was blown away by the condition. It's often hard to tell the true condition of a car from pictures but in this instance I felt that the car actually looked better in person.
The purchasing procedure was super straight forward and quick. Evan even arranged for the rental car company to come to his location and pick up my one-way rental. Not a big deal but was an unexpected and much appreciated gesture.
My experience after the purchase has also been great. Evan has continued to be very helpful with the questions I have had and has even agreed to replace a component that was found to be faulty when I got the car home.
I have been truly impressed with Evan and the rest of the folks at EAG. They have been great to work with and I will continue to do business with them!