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What Our Customers Say About Us!

I recently purchased a 2008 Z4M Coupe from Enthusiast Auto Group. I generally do not purchase vehicles without first inspecting them myself. However, in this case I live in Mississippi and EAG is in Ohio it was difficult for me to make a quick trip up. After speaking to Eric extensively about the Z4M Coupe I had a very comfortable and trustworthy feeling about adding this exemplary car to my collection. EAG was more than happy to email me detailed photos of the car and answer any questions I might have. The process of buying the Z4M Coupe was a very smooth process with Eric and his team at EAG. I would not hesitate to purchase another vehicle from them in the future.
Mike R., Hattiesburg, MS 10.20.16
This was my first time buying a car "sight unseen" and at first I was skeptical about it but Evan took all my doubts away. Within minutes of our first phone call Evan had emailed me a full list of service records and history on my e46 M3 along with over 100 condition related pictures. The whole team at EAG was awesome throughout the whole process and assured me our relationship does not end upon delivery of the vehicle! I am extremely happy with the car and the customer service they provided! I look forward to purchasing my next BMW with Enthusiast Auto Group! Thanks again for everything Evan!
Nick S., Matawan,NJ 9.17.16
Enthusiast Auto Group is nothing short of AMAZING. From the selection of cars to the staff I honestly can not find a single negative thing to say. I dealt mostly with Evan and even though I had an unforeseen setback he was still able to make my dream come true. Thank you for that. One thing I noticed about EAG is that they're one big family ready and willing to help and answer every question you may have like true professionals. Not once did I feel pressured or rushed, on the contrary I felt very comfortable. My biggest concern was making such a big purchase without being there in person to actually see, touch, drive and just examine the car myself. With that being said, words can not describe how clean, and just plain old AWESOME this M3 is. Throughout the entire process they kept me up to date. In fact the day before my car was scheduled to be loaded for transport, they were able to install a Dinan SSK for me. No delays what so ever. Without a doubt in my mind my next purchase will be with Enthusiast Auto Group. If you want the best, look no further, EAG is your place!
Peter E., Bronx, NY 7.12.16
I recently purchased my 2013 BMW M3 Lime Rock Park Edition from Enthusiast Auto Group and couldn't be happier. I had been looking for one for about six months before I called EAG as I just wasn't sure that I wanted to buy one that wasn't local. I managed to find a Lime Rock close by, but it was in fairly dubious condition despite the low miles. So the next day I decided to call Eric and just talk about the car he had for sale. After talking to Eric for about 15 minutes I knew this was going to be a different experience. First of all Eric explained that most of his sales were done out of state to buyers like me. He went on to tell me how he buys used cars and has them shipped to EAG in Cincinnati and would the car I was considering to me without the need for me to drive out and and drive back. That's was really important to me as work was really busy and I live about an 11 hour drive away. I just couldn't get away to make the sale. The next big surprise was that Eric offered me a lot more for my trade in than what I was offered elsewhere locally, as he knew that I kept prior car in good shape. He based that assessment on our conversation over the phone. The condition of my car didn't matter to the local dealers I had shown it to. But to Eric he felt he knew that my car was in condition he wanted. Of course I knew what the warts were and documented them with pictures. Eric had my car picked up a few days later and bought my car at the agreed to price. The really big surprise, though, was that Eric said the car I called about was a great car, but he wanted to sell me a better car that wasn't even listed on his website yet. He sent me a DropBox link with more than 100 picture and some of the documents showing what was done to the car to bring it up to EAG standards. I was a little bit disappointed to find that the car had the front license plate frame mounted on the front bumper since it was a car sold in Ohio. Eric told me he'd patch the holes and repaint the front bumper at no charge. Wow, that was amazing! A few days after the repainting was done, the car was shipped to me in great condition. I was quite surprised to see how clean the car was. The body and interior were in perfect condition as were the wheels. Even the lug holes in the wheels were spotless. My daily driver, a 2014 428i convertible is on lease which ends next June. I know where I'll be buying my next BMW!
Rob C., Beltsville, MD
I recently purchased my E46 M3 from EAG without an in-person inspection. At first, I was leery of buying a car in this manner but as time went on and I got more acquainted with Evan and the cordial and professional EAG staff, I became comfortable and confident enough to finalize the transaction. Todd made all the arrangements to have my car transported to California and then to Hawaii. My car arrived without any damage and is stunning! The pictures really did not do it justice. On the dock, even though there were several new BMWs parked around mine, the workers were all gathered around and admiring my car. I am still getting acquainted with the car but so far am very impressed with its condition, power and handling. The service and attention that I received from Evan, Mike, Todd and Blaire were nothing short of outstanding. Their responses to my many questions and requests were always prompt and complete. The treatment that I received (and continue to receive) affirms that EAG is truly committed to providing excellent customer service. They are the best!
James N., Honolulu, HI 7.6.16
Hello Eric and team, Thank you all so much for the “Best BMW Buying Experience” in all my years of buying BMW's, fourteen in total. EAG, you are an enterprise that truly understands “customer service.” All emails, phone calls, purchase documents and delivery to my home were done as promised and on time. The car, 2010 E90 M3, purchased over the phone, was in better condition that was discussed and revealed from what seem to be hundreds of pictures. Even smallest blemish was photographed. I have driven the car a little over 1000 miles since the purchase and it has been a joy. One for the skeptics…Stop whining and complaining about their prices until you walk through the process and understand the business model. EAG is the real deal!!!!
Andre D., Alvaton, Ky 5.14.16
Evan, Just received my car, nothing short of spectacular. You under promised and over delivered. I would describe the vehicle condition as “excellent to almost new”. I have to admit I was a little apprehensive about doing this transaction from afar, turns out my concerns were without merit. Thanks so much for living up to your well deserved reputation..
Howard and Diane C., Carrollton, GA 5.12.16
I'm a repeat customer of EAG. Six years ago with an e46 M3 when EAG was still not hugely known and just growing, and again recently with an e39 M5. Eric knows his M cars, and his shop as a whole is a well oiled machine. My purchase of my M3 was in person, however this time I reside in a different state and it was a sight unseen purchase. I had no issue with the idea, the detail EAG puts in to their process, you know exactly what you're getting. Every flaw is captured by photograph so there are no surprises. Their business model is one of quality so that you can drive away knowing you will not have a surprise $5,000 dollar service on a 14 year old car. Problem points are proactively addressed even when no sign of an issue is present yet. While they charge a bit more than you can get on your own from Autotrader or whatever, it buys you peace of mind to enjoy the car without worry of what you are getting and what lurks undetected by PPI. They also buy back the cars they sell so if you ever want to upgrade to another model or just get a lower mileage example of one you already have, they jump at the chance to take a car back that they've had already. I look forward to working with Eric and Evan again, each time has been a pleasure so far. My only complaint is that I don't have enough garage space for more M cars, but that's not on EAG!
John B., Cumming, GA 5.11.16
WOW!! Car has arrived! The Transport Driver allowed me to go into the van and look underneath the car before he unloaded it. Nice and dry and pretty clean underneath. Once on the ground, walking around the car, the condition of the car is incredible!! The slight defects you described are so hard to notice in person!! Your camera man does a fantastic job with the detailed photos, and some of what he depicted took great pains to find. Interior is incredible as well, very clean for a 12 year old car that has some miles on it!! We took the car for about a 40 mile drive, tracks straight, great throttle response, tight and what a hoot to drive!! To say I am pleased is an understatement! I want to thank you, Erik, Blaire, Todd and your entire staff, the car is everything I had hoped and more. All the time you and your staff spent with me made purchasing the car sight unseen a very pleasurable (and most likely the best) car buying experience I ever had!! I hope that you would also pass along my thanks to the Transportation Company and mention how great their driver was!
Tom M., Reading, PA 2.20.16
I have been dreaming of owning an M3 ever since my father and I test drove the original E30 M3 back when I was 16 years old in 1991. My father and I have always owned BMW's but never a pure ///M. Simply put these EAG guys are responsible for making dreams come true. If you are a car nut, then you'll be in great company with Evan, Eric and the entire EAG staff. They only offer cars that they themselves love and their passion shows in every car they offer. I just bought my absolute dream car; the E46 ///M3! The car is everything I ever read or researched about (which is alot) and it's constantly exceeding my expectations. The EAG facilities and car selection are simply amazing! EAG was fair with their pricing which to me means their asking price for a car that will leave their lot maintained as and driving like NEW! They also worked with me on some adds that I wanted but never tried to sell me anything which is very refreshing. They were very patient, answering all of my questions and provided me with great expertise and guidance throughout the process. My favorite letter in the alphabet is ///M, my next three favorite are "EAG"! Thank you guys for making my dream come true!!!
George A., Ooltewah, TN 1.29.16