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What Our Customers Say About Us!

My previous foray into the world of BMW M cars had been one that was wrought with disappointments and problems. The car I purchased ended up having the engine fail not once, not twice, but three times during the course of my ownership. The first was due to oil pump nut defect that US spec E36 M3s are known for, and the subsequent failures were due to the poor quality of service my car received when the engine was rebuilt. In the end the vehicle ended up being more of an obligation rather than a source of enjoyment. This was an experience I did not wish to repeat. My primary goal when I began to search again for a M vehicle was to find one in absolutely perfect condition from a source that would be 100% trustworthy. Cost was secondary to my desire for complete satisfaction in the product I would be purchasing. I had heard of Enthusiast Auto Group via a local BMW M group that I am involved in and decided to do a bit more research of my own into the business. After hours of meticulous research about EAG I could find nothing but positive reviews of the company online. Feeling confident that I had found the car I was interested in at EAG and that the company was worthy enough of my business, I called EAG and spoke to Evan. Thus started what to me was one of the most peculiar yet compelling sales discussions I have ever been a part of. Instead of the usual BS that one encounters in the car business about the “features” of the vehicle I was interested in, Evan instead went over what he considered to be all the imperfections of the car I wanted, along with a promise to email pictures of all the parts he considered to be problem areas. Feeling confident in my purchase, I made a deposit and arrangements to head to Ohio that week. Frankly when I arrived at EAG, I was stunned. The car was exactly what I had wanted, a pristine example of an E39 M5. The car had been cleaned, detailed, and was up on a lift ready for my inspection. I was invited to go over every inch of the car with a light, which I did, and I wasn't let down in the slightest. The only issue I could find (a stuck climate control button that was likely due to the detailing) was fixed immediately and without delay, question, or cost. The snow tires I had ordered through Tire Rack to EAG were installed and I was ready to go right away. I would have no second thoughts in recommending EAG to others interested in acquiring a M car as I know they won't be let down. I actually already began talking to my brother's girlfriend who is interested in the S54 Z3M Coupe and telling her what a good decision she would be making in going with EAG. I consider her to be family, and I would certainly never want to send someone like that down the wrong path. I had an opportunity before I left to tour the lot with Evan where I saw what has to be the best collections of for sale M cars available. Every model there was in perfect condition with unique options catering to every type of enthusiast in the marquee. Simply put, if you want M, you want Enthusiast Auto Group.
Andrew Lindvig, Malvern, PA
Unlike other buyers my search wasn't that long and I credit that to Eric and his team at EAG. I decided since it was a milestone birthday this year and I knew there was a bonus coming I wanted to treat myself and began looking at E39 M5's. I did my research, scoured the M5Board and all online classifieds. I knew what I wanted, had my colors chosen and other requirements for my car decided. Eric saw my post and advised that they had a car coming in that fit my requirements, an 03 Lemans Blue. Well after many long calls and numerous emails to him, the poor guy, discussing the car and its need for proper care and feeding, its expensive appetite for maintenance I planned a trip out to Ohio. In the meantime I drove, looked at and picked apart a number of prospects locally getting "my feet wet". My interest grew though in a different car Eric had on his lot an 03 Chiaretto Red M5. He sent me 40 or so additional pictures, gave me some history on the car and it peaked my interest even more but I could tell it was a color that required a hands-on visual inspection. I decided it was worth the trip but he wasn't sure if the LeMans Blue would land in time for me to see both cars. I decided it was worth the chance. I offered Eric a deposit and he would not accept it until we completed a verbal 360 degree walkthrough of the car and he had his mechanics re-inspect to provide me a triaged list of fixes. His comment was "the mechanics forgot how clean this car was" and the list consisted of long-term proactive fixes NOTHING required immediate attention. So I arrived on a rainy Thursday and they had the car inside and polished up and of all things the LeMans Blue M5 had come in the day before and was being prepped. My attention was focused on the Chiaretto and as soon as I saw it and when he turned it over I knew that was the one. It was in much better shape than he described and we walked under the car with him pointing out the "known issues" all E39 M5's are susceptible to and it was nice to confirm as his mechanic stated there was no immediate attention required. I did look over the LeMans Blue and still kept going back to the Chiaretto Red M5. So fast forward to the paperwork and I had decided to have some pro-active and upgrade work performed as I would not have the time to do the improvements myself and once again the EAG team didn't let me down. Prices were VERY fair and work performed very quickly. He even set me up with a front bumper repaint and wheel refinishing ensuring a nearly brand new car, talk about a 1 stop shop! To also prove what a standup guy he is, the rearview mirror was suffering from the "bubble", as they all do, and he offered to cover that even after we settled as the car had experienced the issue while it was at their facility. That saved me some money and he gained my respect. Due to my schedule and in light of the requested upgrades and improvements, I decided, and Eric suggested I have the car shipped. They even helped to arrange that for me via a single car enclosed trailer. I couldn't wait for it to be delivered I was anxiously waiting this beast like a kid on Christmas Eve. Two weeks later, the car was here and being rolled off the carrier, I was crazy worried about the quality of the paintwork and refinishing. To my surprise and excitement the paintwork on the bumper and the refinished wheels looked amazing as he said they would and the wet sanding brought out the depth of color, it was truly like looking at a new car. The next day I brought it for the state safety and emissions inspection as I wanted to get it done before any winter weather hit. The car sailed through both even with 62k miles. The shop was amazed and they "knew for sure" being a BMW and an "M" they said they would find something wrong. The inspector talked me up for 30mins about the car and gave me a thumbs up that he doesn't see many 2009 cars that clean let alone a 2003 come in there. So now I have to admit this was the most fun I ever had buying a car and I have bought a lot of cars. I know I probably could have found a car that was less expensive, but for me it's all about trust and knowledge. Eric and his team have earned my trust, gained my respect and provided me with their knowledge and expertise; those were invaluable to me and no other place I went to had those qualities. This made it all worth the price. Now for the bad news, I do have 2 regrets; one that it will be a while before I can go shopping with them again and that EAG is so far away that I can't use them for ongoing service work. Thanks again guys. Keep up the good work, you have a customer for life!
Mark Celie, Ashburn, VA
My 1995 M3 was recently totaled on the way home from work. Fortunately, I was not hurt, but was very angry the dream car I had owned and loved for 10 years was a goner. At first I thought I was ready for something different so I began searching for Porsche Boxsters as well as another M3. In the next two weeks I came to the conclusion that M3's hold their value a lot better than Boxsters and at the time, all of the Boxsters for sale were, shall we say, “auction whores”? An Internet search led me to a beautiful 1997 Arctic Silver M3 at Enthusiast Auto Group. This car was the same color as my dead 1995 and had quite a few desirable performance upgrades. I live close enough that I was able to pay a visit to see the car in person. Eric and I had already spoken about the car a couple of time on the phone. I fancied myself an expert on M3's, having owned the 1995 for ten years and having spent hours on the E36M3 list and various enthusiasts' web sites. I found Eric to be just as much of enthusiast, but far more of an expert on M3's. He was particularly well versed on the differences between the ‘95 and ‘97 models. The test drive convinced me that this was my new car. Eric made some very, very helpful suggestions during our pre-purchase discussion. The insurance settlement on the '95 M3 gave me the option of swapping out a set of wheels and tires on the dead 1995 which had snow tires on it at the time of its death. I had a set of nice aftermarket wheels with bald tires I could use for the swap but I wanted to hang onto them since they would be fine for the new car. Eric suggested purchasing some used “junk wheels” to use for the swap, allowing me to keep the good wheels. Eric didn't have any “junk” wheels, but recommend I shop around. A few calls back home in Indianapolis, and I had my junk wheels for $200. This was a shop that worked on my 1995. When I told him I was buying a '97 from EAG he smiled and spoke highly of their handsome inventory. The other recommendation Eric made was that I add a Rogue Engineering Short Shift kit and have it installed before delivery. I am really glad I took this advice. This really improves the shift action in these cars. I can't believe I drove my '95 M3 for ten years without one. The price I paid for this car was very fair too. This was evident not only from the beautiful condition of the car and from how well it drove from Cincinnati to Indianapolis, but from something else I discovered a few days later. When I was going through and discarding all of my internet car-search printouts, I discovered a private seller listing dated the day I totaled my M3 for the very car I purchased from EAG! Eric had provided a list of all the work EAG performed on the car before offering it for sale along with the maintenance history provided by the previous owner. Let's just say when I added the cost of the EAG work to the private seller's asking price, there was no doubt whatsoever that I got an excellent deal!
Kevin McLeaster, Fishers, IN
If you are in the market for a pre-owned M car, look no further than Enthusiast Auto Group. Eric and the group and EAG are the authorities on anything ///M. Whether it's sales, service, performance, or racing, they will have the answer. I have worked in BMW service and sales and after talking with Eric over the phone, I had no hesitation purchasing a car from Enthusiast Auto Group. They have the same passion and "enthusiasm" that I have with my ///M cars so I knew I was talking to the right group of people. They are very down-to-earth and honest about everything they do and are excited to pass on the excitement to customers. I look forward to a long relationship with Enthusiast Auto Group and do not hesitate to recommend them to anyone. They also have a great office manager!
Tim Severine, Ofallon, IL
Enthusiast Auto delivered me an unusually high value service while at the same time provided first-rate, personalized customer service. In today's business environment, that is truly a rare find, which is why I can't imagine not doing business with these guys again. Thank you, Eric.
Jason Duggan, Austin, TX
I recently purchased my e36 M3 from Enthusiast Auto Group and let me tell you, it was by far the fastest and smoothest car buying experience I have ever had. I can only say this because the entire time I was there (which really wasn't very long), it did not feel like I was at a typical "dealership". The owners, Evan and Eric, are not your typical salesman, oh no, they are just die-hard car enthusiasts who have a passion for BMW M cars, and that passion is visible in their knowledge of these cars and their treatment of you. They were up front and honest right from the get-go about the car I was buying, so I did not have to worry about coming home and finding a major "surprise". They took great care to inform me of every aspect of my car, which is something most dealerships will not do. I am confident to say that my next car purchase will be from these guys. If you love M cars as much as I do, do yourself a favor and visit these guys when you plan on buying your next one.
Arvind Rao, Knoxville, TN
Exactly one year ago in November 2009, my wife and I decided that it was time for me to buy an e36 m3 and make it a dedicated track car. Since I had met Eric and Evan earlier that year at Mid-Ohio, I decided to give them a call. After explaining what I was looking for, Eric told me that EAG had the perfect car for me. A 1993 E36 white 332i. Originally a 325i, upgraded to a M3 3.2L in-line six with M3 manual transmission. The car seemed right; the price seemed right too. Plus it had tons of mods already. From the 3.5" euro air intake, Remus headers and Stromung muffler, lightweight flywheel, GC coilovers, bigger sway bars, to M3 front brakes. It also looked like an M3 with M3 bumpers, side skirts, and mirrors. Eric took the time to go over the car with me in great details highlighting all the modifications. I put down a deposit and bought the car the next day. The transformation from a street car to a track car was my best winter project ever. Still, while preparing the car, I discovered that the cross-member holding the rear subframe needed to be replaced as parts of it were completely rusted (not good when you are building a track car). This was a complete surprise. I called Eric to let him know of the issue and my disappointment. I remember Eric asking me what it would take to make me a satisfied customer. At the end, the car was repaired and EAG was awesome through this ordeal. I have the greatest respect for these guys. Integrity, honesty and customer satisfaction is certainly an accurate way to describe them. Anyway, many upgrades later (big radiator, stiffer bushings, diff, control arms, etc..), the car is now a lightweight 2680 lb bullet with a 8-pt cage, race seats and 6-pt harness. The car has performed flawlessly all year at Putnam, Mid-Ohio, and VIR. So when I decided to sell my 2004 E46 M3 in October 2010 and buy another E36 M3, I did not hesitate and contacted Eric at EAG. He was interested to see my M3. I took it in for a thorough inspection. While I was there, Eric showed me this beautiful 1998 Dakar Yellow M3 with 80K miles on it. The paint was immaculate. It was obvious to me that the car had never gone through a car wash. Not a scratch on the paint. The engine bay was super clean with tasty mods. The interior was also in pristine condition. It looked like the car had been in a show room all this time. Many emails later, and a thorough inspection of the Dakar yellow, we had agreed on a purchase price for the E46 and a sale price for the E36. These guys make it really easy!The car has been a pleasure to drive. It has been over a month, and I still look forward to get behind the wheel. The Dakar Yellow has so much character and attitude. I love it. Of course, I had to tweak it to make it perfect… So I put a Euro three-spoke steering wheel in it, hardwired my iPod, GPS, and radar detector. Plus I installed the Xenon headlights from the track car! Thanks again Eric and Evan for two great experiences! I don't know when I will be buying another car, but you are certainly top of my list.
Gerard Buisson, Cincinnati, OH
I'd been on and off searching for my dream car (E46 M3 ZCP) for about a year and a half. Thankfully, I ran across Enthusiast Auto one day on AutoTrader. The first thing I noticed was EAG's list of hard-to-find BMWs. Browsing through their inventory lead me to a 2006 M3 ZCP Silver with black interior, and Navigation. Looking at the pictures and description, the M3 appeared to have been babied. A one owner car with low miles in excellent condition. I shot an email over to EAG requesting more information on the car, this was on a Saturday. Within an hour I received an email from Eric with detailed photos showing any minor imperfections of the car, a history report, and maintenance records! I was surprised to receive such a prompt response with such detail. I spent the remainder of the weekend thinking of the car. The following Monday I called Eric. Extremely professional, knowledgeable, honest, and no pressure or BS sales tactics - we spoke on the phone for close to an hour. Before hanging up the phone I knew that this M3 was for me. I spent the next day or two thinking about how I found my dream car, albeit a 1,000 miles away, and how I was seriously considering buying it without even a test drive. Spoke with Eric again and he put my mind (and nerves) at ease by sending me, as per my request, more detailed photos of the car. He even walked up to the car with me on the phone going over every minute detail and explaining any work they'd performed on the car to make her sale-ready. He and Evan (brothers/EAG owners) both also test drove the car. I received a thorough explanation on how the whole purchase transaction works. I decided to make my deposit right then and there over the phone. After completing the paper work and getting the financial matters taken care of, my new (to me) M3 was loaded into an enclosed trailer and shipped! Unfortunately during shipping, the M3 rubbed up against the enclosed trailer's wheel well causing some damage to the driver side rocker panel. In an effort to minimize any further damage, the transporter spent a good two hours carefully jacking the car up and moving her inch by inch away from the trailer wheel well. Once there was enough clearance, the transporter drove the M3 out of the trailer. Luckily the damage was minimal and confined to the side rocker panel. Eric from EAG and the transport company's owner called and apologized and assured me that all repair costs would be 100% covered. Within no time I had a brand new side rocker panel installed by my local BMW dealer at no cost to me. It has been an absolute pleasure working with EAG. Without hesitation I'd recommend EAG to anyone looking for a quality used BMW. Their full disclosure policy, rigorous standards, integrity, commitment to excellence, and professionalism ensured that I'd be a repeat customer. Thanks for the amazing M3!
Rafael Rodriguez, Miami, FL
Since high school I have dreamed of the E46 M3. My dream came true after being involved in accident which totaled my '01 330Ci. I was in the market for a new car, and an upgrade was in order. While searching the internet nightly for over two months while recovering from my injuries, I stumbled upon Enthusiast Auto and their inventory of M cars. A particular Alpine White E46 brought me to their page, and I was intrigued by their selection of E46 M3's. Wanting to know more about Enthusiast Auto's operation, I placed a call. My initial conversation was with Eric, and he patiently answered my queries. Eric thoroughly explained how the cars on his lot are selected, and how cars with any negative history aren't even considered for his inventory. After thirty minutes on the phone with Eric, I was sold on their operation and professionalism as well as their knowledge of the "M" brand and BMW in general. I was sold on Enthusiasts operation, now it was time to choose a car. I inquired about two cars in particular; the Alpine White E46, and an Imola Red E46. Eric sent me high resolution photos of both cars within minutes, and now I needed some time to ponder the big choice ahead of me. I went with my first choice of the Alpine White on Black Napa and couldn't be happier. I left their facility feeling as though I had just bought a new car. The condition of the vehicle exceeded my expectations which were high. I always said I would never buy a car without first test driving it, but after researching Enthusiast Auto and talking with Eric, I quickly ate my words. I highly recommend Enthusiast Auto to anyone looking for a worry free transaction, and high quality product! Thank you Eric and Evan! Your Fellow Enthusiast,
Mark Kim, Pittsburgh, PA
All I can say to Enthusiast Auto is "Thank You". Your services and wisdom helped me purchased the car of my dreams. After returning home from my deployment in Afghanistan, I begin to probe around on for a low mileage BMW M3. Fortunately, I was able to find the ad for Enthusiast Auto Group on Autotrader. After viewing the inventory menu on the Enthusiast Auto web site, I notice a low mileage 2006 Interlagos Blue M3 Competition Package. From there on I knew this car have to be in my possession. I commuted for eight and a half hours from Atlanta to Cincinnati to pick up this beast. After a test drive this car was better than what I expected, it literally drives like a brand new car. Evan and the Enthusiast Auto Group family are true enthusiasts when it comes to their vehicles. I highly recommend anyone seeking for a BMW to go Evan or Eric trust me you won't be disappointed.
Richard Sihachack, Atlanta, GA