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What Our Customers Say About Us!

I spent most of the winter searching for the right E39 M5. I was looking for a late build 2003 with less than 60k on the clock and I would not settle for a car without a service history. I searched for quite some time and began to think that my criteria may have limited my choices so much that I either wouldn't find my car or I had to pay thru the nose for a garage queen. Fortunately I found my car (exact color, trim, mods) on the EAG site. I called Eric immediately and figured that having a complete service history was just too much to expect. He had all documents in hand including the window sticker, and had previously sold this same car. I didn't even discuss the price as I found what I wanted. Eric drove the car back and forth to work a few days, had his techs look it over closely and make any recommendations in order to make this car perfect. I had sway bar links, control arms, & Dinan tune all done prior to shipping. Eric gave me a great deal on parts and labor and even talked me out of some maintenance items. He also pointed me in the direction of great financing (PenFed Credit Union). Shipping was a breeze, paperwork easy--thank you Victoria, and the car showed up exactly when I was told it would. I had a post purchase inspection done and there were two issues that came up. I was reluctant to make a big deal about it as I was the one who didn't fly to Cincy to inspect it myself and the deal was already done. I called Eric about what had been found and he immediately made things right. No hesitation at all. I was surprised but really shouldn't have been. These guys are so honest that it makes you feel bad for being skeptical in the least. The service I got was nothing short of amazing and I am sure I will be back. I challenge anyone to get this kind of service from a BMW dealer or a private party. I have put about a thousand miles on the car and it is fantastic. I am happy to run errands and seem to find the long way home every time. Thanks to Eric, Evan and all at EAG.
Jon Florada, Syracuse, NY
I remember driving back and forth to school every day as a teen and seeing a gray M3 parked in the hospital parking lot for everyone to see and admire. It definitely caught my eye and as soon as I found out it was an “M3,” I knew I had to have one…someday. Five years later I finally had the opportunity to test drive one at a local dealership and it blew me away! One quick drive and my heart was set on that car. Unfortunately, it was still out of reach with a high price tag, so I settled for a 328i. It was a great car, but nowhere close to an M3. Four years later, I was finally in a position where I wanted a new car and a used M3 was definitely within reach. However, with so many horror stories about abuse and mechanical failures, I was definitely hesitant to pull the trigger…especially with a car over the internet that I hadn't seen or driven. Then I found Enthusiast Auto Group. I had searched online for a few months and looked over a couple of their cars thinking “these are some really clean M3's.” One day I finally saw the one I was looking for “ a Silver Gray over Imola Red M3 with 6 speed MT and 19” wheels “ so I decided to give them a call. Evan picked up and was so helpful / informative. He physically walked over to the car and gave me every single detail about it; not just the good either “ he pointed out its flaws as well! He said they believed in “full disclosure” and that is exactly what they gave. We spent a couple days emailing back and forth, and after reading all of the other great reviews about them I knew this was the car I wanted to buy and Enthusiast Auto Group was the place I wanted to buy it from. I sent Evan my deposit and booked a plane ticket the very next day. When I arrived at the airport, Victoria (his office manager) was there to pick me up and take me to my car. When I arrived at the office, all of my paperwork was ready to go and lined up on the counter. The car itself looked and drove exactly as Evan had described “ a very pleasant surprise since most dealers are always trying to hide something to lure you in and make a sale. I spent over an hour and a half looking over the car and even test driving others to compare. Even with all of my nit-picking, Evan was eager to please and make whatever fixes/adjustments/accommodations that were requested. A few signatures on several dotted lines and I was officially the owner of my dream car! I had an eight hour drive ahead of me, but it was going to be the best eight hour drive of my life! The good experience doesn't stop there. The next day I had a problem with the master key and some other minor things. I contacted Evan about them and he was more than willing to do whatever he needed to do to make sure I was completely satisfied. It was so refreshing to see that my satisfaction was still as important after the sale as it was prior to me getting there. Enthusiast Auto Group is without a doubt the “needle” in a “haystack” full of wheelers, dealers, and stealers. Their inventory is impressive, their prices are extremely competitive, and their work ethic is unmatched. I would not hesitate to buy from them again and encourage anyone looking for a new ‘M' to start and end their search with Enthusiast Auto Group.
David Coker, Huntsville, AL
It's been two weeks since I purchased my first BMW. A 1998 E36 M3 from Enthusiast Auto Group in Cincinnati, Ohio. It's also been two weeks since I did something I thought I would never do.... Buy a high mileage car (greater than 100k miles) from a company I've never dealt with & without a prior test drive. How I came to do this despite my very skeptical & cynical nature speaks volumes of the type of person Eric is. I've been stalking the EAG website for the past year after coming across them in one of the Bimmer forums. I have long been an admirer of the E46 M3 and have been looking for an affordable one for me to begin taking high performance driving classes (I've had an interest in high performance driving for a long time but only recently decided to jump into the fray myself). After browsing them & other websites I realized that the E46 was a bit more than I was willing to invest at this time, especially being a beginner in the sport. I then began to look at the E36 M3 and found these to be more in line with what I was willing to invest. Approximately 3 weeks ago, EAG advertised a black E36 M3 with mods & 109K miles. I had reservations due to hearing that BMW's could be quite temperamental when not maintained well & with higher mileage. I sent an e-mail to EAG asking them about there criteria for obtaining & selling high mileage BMW's. Within 2 hours I received a 3 paragraph, in-depth response to my question from Eric. The response was so in-depth & honest that I was taken aback & was convinced that I was getting the best quality vehicle my money could buy. He invited me to call him so we could talk more in-depth. I called him a few days later, expressing interest in the car but found out that the car was now a pending sale & no longer available. He then told me about another vehicle that was stock, slightly more expensive with slightly less miles (103K). He promptly sent me several pictures of the vehicle along with the vehicle work order for maintenance & repairs they were performing before the vehicle's sale. I reviewed all & an hour later, I called Eric back & told him I was going to go for it & gave a deposit on the car. I live in Michigan & have a hectic work schedule & knew that several trips to Cincinnati weren't going to be possible. I also told Eric I wanted a few modifications installed & he gave me advice on what were good quality options for this vehicle. Three days later i drove 5 hours to EAG and met Eric in person. The car looked even better than in the photos & didn't look like a 100K mile car at all. I was given a thick folder of all the maintanence records from the previous owner (very comforting indeed). All the mods were installed prior to arrival. On final inspection of the vehicle's engine compartment, Eric found a hose that didn't look in the best of condition & he spoke to his technician about replacing it before my drive back. During the 30 minutes waiting for this to be done,I met Eric's brother Evan who educated me on some of the idiosyncracies of my vehicle, including the correct way to get in & out of the seats to avoid wear & tear on them (who knew?). With the hose replaced, I hit the road for my 5 hour trip back to Michigan. The drive home took 6 hours due to being stuck in Ohio rush hour traffic but I didn't mind one bit :). In the 2 weeks since owning this car, I've gotten several looks & compliments on the vehicle & it's fun to see people's surprised look when the learn it's a '98. My friend who drives a Z3 & is very knowledgeable about high performanance driving took my car through it's paces & he was thoroughly impressed with the car's performance & condition & complimented me on such a solid investment. This was the most risky purchase I've ever made & I have no regrets or sleepless nights about it. The fact that they want the "right to first refusal" if I decide to sell my vehicle is very indicative of how much they stand by the quality of their vehicles. I've already e-mailed Eric twice regarding some general questions about my vehicle and he has been very reponsive & informative with his replies. I'm definitely going to make EAG my first choice when I finally decide to upgrade to the E46 M3. Looking forward to exploring the limits of my new ride. Thank you Eric & the staff at EAG.
Barton Scotland , Grand Blanc, Michigan
Was looking for an M Roadster for several weeks when I came across Enthusiast Auto on the internet. They had a pair of 2001 M Roadies in stock. Eric took the time to explain the cars to me in detail and emailed me a ton of pictures. Eric was completely transparent on the strengths of the cars and also explained any issues that needed to be addressed. His knowledge of BMW's and M performance cars in particular is amazing. After our discussion I was convinced this was the dealership and people I wanted to deal with. I arrived the following Saturday, the car was exactly as Eric described. No surprises or any issues that I could tell. Took it for a test drive and bought the car on the spot. Just that morning Eric explained to me the car was shooting a soft code, the fuel trim wasn't correct. He apologized and said they would get the code fixed and deliver the car to me and hour and a half away. Unless Eric told me there was a problem I would have never known, you expect things like this with a ten year old car. EAG's staff worked on the car, spent a lot of time and money they didn't have to, and presented me with a car that absolutely needed nothing. How refreshing to deal with someone with so much passion for his cars. Would I buy from EAG again? Absolutely. Anyone looking for a performance BMW should start their search with Enthusiast Auto.
Mike Ross, Louisville, KY
I wanted to take a few minutes and write something about my experience purchasing a 2002 M5 from Eric at Enthusiast Auto Group. This was the first time I've ever purchased a vehicle over the phone, having only seen photos of the car and never having driven it. At first I had a lot of trepidation about buying a car without having the chance to "kick the tires" from someone I'd never met, from a dealership several states away. But after multiple phone calls with Eric I finally felt comfortable enough to go forward with purchasing the car and I can tell you that it was a great decision; had I known about Eric and his dealership before I'd probably be driving my third or fourth car from him, not my first. Eric was very patient during the whole process, and was always available to entertain my questions via phone or email. The fact that Eric is an owner of the dealership, and not just a salesman, made me that much more comfortable. And he was very up front about every aspect of the car, including some minor cosmetic defects (the kind that most sales people would not disclose). He also verified everything he said about the car with multiple photographs of the vehicle, inside and out, from virtually every angle. He also provided me with copies of the work orders for the preventative maintenance he was performing on the car to insure that it was in top shape when I received it. He spent a lot of time on the phone with me delineating what he anticipated would be the maintenance items the car would need for the foreseeable future. Clearly, he knows BMW M cars very well! When the car arrived it was in even better condition than described. I has asked Eric to have some paint work done where the car had minor blemishes. There was a little bit of a delay in getting the car because Eric was not completely satisfied with the paint and wanted it to be perfect. The slight delay was a small price to pay because the finished product greatly exceeded my expectations. And driving the car has been an absolute blast! It is my pleasure to highly endorse and recommend EAG to anyone considering purchasing a BMW, especially an M car. EAG is basically the anti-dealership. No haggling, no back and forth between a salesman and finance manager, no half truths about the car's condition. Eric asks for the right of first refusal on all of his cars, which tells me that he is confident enough about the condition of his cars when they leave his hands to want them back. If I ever sell my M5 (hard to imagine right now, I can't stop driving the car!) I'll certainly be happy to ship it back to OH and have Eric send the truck back with another of his cars! Cheers,
G. William Lazenby IV, Tampa, FL
I have bought 1 BMW from a used car dealer, 2 brand new BMWs, 3 used BMWs from private parties, and 1 from Enthusiast Auto Group. I think it is worth separating my experience with you from any other group because it was the epitome of what buying a car should be like. Every BMW dealership should have the enthusiasm you have. The cars you carry are second to none. I have never had a car buying experience like this, and although you may be sad to see an amazing 2006 M3 leave your lot, you have a customer for life. My 5 hr drive home left me with absolutely no regrets. Thank you.
Jared Squires, Pittsburgh, PA
When buying a pre-owned performance car, it is very uncommon to deal with people who are true enthusiasts. I struggled with this fact while searching for my M3 as most salesmen seemed to be more concerned with how “ice cold” the a/c was. After stumbling upon EAG, it was refreshing to talk with their staff about cars as I would talk with any of my enthusiast friends. Their specialty knowledge of M-Cars is very reassuring. Prior to buying the car, they sent me a ton of pictures of the car that accurately represented its condition as well as scans of the vehicle history report. There weren't any surprises when I arrived to purchase the vehicle, and all of the paperwork was ready to go. I would recommend EAG to anyone looking for a high quality, no stories M-Car. My 06' Dinan Signature M3, equipped with the competition package, is absolutely everything I had hoped to find and more.
Elliott Burdwood , Pittsburgh, PA
I'm the new owner of a beautiful 1989 E30 M3. I couldn't be happier with the car and with Enthusiast Auto's support. I approached this purchase with some trepidation. I'd coveted an E30 M3 for years but worried that my desire to get a pristine car had led me to pay a significant premium to acquire that car from EA. None of those worries were justified; the value Enthusiast Auto added more than compensated for any amount above and beyond what a private owner would have charged. Everyone at Enthusiast Auto was unfailingly professional, responsive, supportive and very knowledgeable about this rare car; they exemplified the concept of “added value.” EA even volunteered to perform $1,900 worth of preventive maintenance and parts replacements after we'd settled on the financial parameters of our deal. I highly recommend Enthusiast Auto to other potential BMW purchasers and would go out of my way to do business with them again.
Bill Howard, Rochester, NY
I had nearly given up on getting an E36 M3 because clean examples in good condition seemed impossible to find or it was too difficult to coordinate the purchase. Finding a recommendation for Enthusiast Auto Group online led me to the website and it was easy from there. Eric answered all my questions via email and a few phone calls. He also helped narrow down which car would be best suited for how I intended to use it. So I flew out one morning, got picked up at the airport, and arrived at EAG. The paperwork was ready, the car was washed, and I was soon driving home to NY. In the few weeks since that first drive, the car has been awesome! Thank you EAG, the whole purchase process has been easy, straightforward, and everyone there has been very helpful.
John Wiley , New York, NY
Last year I began a search for what I always considered to be the best all-around driver's car short of the exotic car market, that is a low-mileage, unmodified E46 M3. Coming from the MINI community and a modified Cooper S, I did not want to begin my M3 ownership with someone else's upgrades decisions. My initial search focused on Long Island and within the metro NYC area, as I wanted to be able to put my hands on the car and personally gauge its condition. After failing to find one locally that did not have issues, I turned to the internet for my search. I was soon able to find what appeared to be a number of nice M3s, which were located in Washington, Minnesota, Tennessee and Florida. All but one was located at a traditional BMW dealership. After numerous calls and e-mails, it was clear that the dealerships' sales staff were not able to accurately give me a detailed assessment of their vehicles. My questions were always met with “I'll talk to the techs” and the responses were always short on detail. Ultimately as my frustration grew and confidence in buying a car over the internet sight unseen lessened, I came across what were many positive reviews of Enthusiast Auto. My first call to Enthusiast Auto was in December about '05 Interlagos Blue M3. Eric asked if I had some time and when I said yes, he went outside and gave me a 20 minute inspection report over the phone on the M3. Eric was always willing to answer my follow-up calls with equal detail and honesty. While I passed on that M3 (mileage was a bit high and the M3 had a few mods that were not to my taste), Eric was not annoyed after much effort on his part and the lack of a sale. We stayed in-touch of the following weeks, talking about the various cars he had in stock. Then in early February, Eric let me know that they were about to obtain something that he thought I would be interested in, a nicely optioned '05 Alpine White M3 with only 9,700miles! A few days later the car arrived at their shop and I was sent numerous photos of the M3. Based upon Eric's assurance that this was probably the nicest E46 M3 currently on the market, I took the plunge and scheduled to pick the car up during the February school break. On the day of delivery I arrived at the shop early and Eric and his crew were busy wrapping up the final detailing of the M3. The M3 was just as described, basically two very minor stone chips short of a brand new car. Eric was able to provide me with a compact spare and jack for my 700-mile trip back home and I was on my way. The M3 is everything I had hoped for. Co-workers are amazed that it is a six year old car. EAG has remained a resource post sale just as he said he would. During my search with Enthusiast Auto, Eric always reminded me that if I ever thought about selling the M3, he wanted to be first in line to buy it back. If all goes according to my plan, he will probably be waiting quite a while.
Mark Bocamazo, Syosset, NY