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What Our Customers Say About Us!

It is only when you have had the pleasure of purchasing a select BMW from Eric and the team at Enthusiast Auto Group that you understand why this is THE place to go for a pre-owned BMW, especially those with the M badge. I've had success in purchasing CPO BMWs from dealers in the past, but when it came time for my first M car, I decided to give EAG a try. I had heard a lot of good things from other enthusiasts and EAG always seems to have a terrific selection of low-mileage, pristine examples of Bavaria's finest. I was leaning toward an M3, but became fatally attracted to the M Coupe. The beautiful lines and low sales volume overcame the impracticality of a 2 seater.<br> <br> After several conversations with Eric, my wife and I made the long distance purchase of a 2006 M Coupe. Rather than ship the car to New York, we decided to book a one-way flight to Cincinnati and enjoy an extended road trip with the new acquisition. It was the easiest time we've had purchasing a car. EAG arranged to pick us up from the airport and when we arrived, the paperwork was already taken care of. The only downside was that it rained the entire two day drive back home.<br> <br> Once back in New York I noticed one of the headlamps fogged with moisture. I contacted Eric hoping to work out some comprise on a replacement unit, knowing that we purchased the vehicle ‘as is' and we failed to notice it during our pre-purchase inspection. This is where Eric differentiates himself from the rest. No questions, no argument. He immediately offered to send a brand new headlamp assembly and only asked that I send back the damaged unit.<br> <br> This is the only place I would buy a pre-owned BMW in the future. I only wish that I lived closer so that EAG could also service and maintain all my BMWs.<br>
Gerhard Dobler, Dobbs Ferry, NY - 10.22.2012
Just wanted to take a minute and let you know I couldn't be more satisfied with my new M Roadster. I've only put a few hundred miles on it so far, but it already rivals anything I've owned when it comes to cool, fun, and fast.<br> <br> And importantly, I have to compliment you on the whole purchase process --- start to finish. <br> <br> I've never bought anything sight unseen of this level before. Your help during the selection process, including the clarity with which you described the specifics about this particular car, was a huge value in the process. I appreciated the honesty with which you described the car, the disclosures about the car, etc --- and in every way, now that I've had a chance to get to know the car and look it over closely, it has exceeded my expectations.<br> <br> You mentioned that your business is built on reputation. Hats off to you and the Enthusiast Auto team. I am indeed a satisfied customer and you deserve the great reputation you've developed.<br> <br> I've attached a couple pics of my M in it's new home, where I expect it will be pampered for a long time to come.<br>
Steve Wetterling, Barrington, IL - 10.18.2012
Evan and Eric, thank you both very much for a smooth transaction and trade in. Of all the dealerships I went to in search of a dual purpose sports car, you both had the most energy, care, and passion, which greatly reflects in the high quality M3 that I bought from you. Also, I greatly appreciate you making yourself available for follow up questions, and timely responses. <br> <br> Driving home to Chicago with my Dad and brother after picking up the car, we were truly impressed beyond our expectations of the M3. I cannot wait to unleash the car full throttle on the track next year! Looking forward to seeing you again, whether at the track or at your shop. After looking at M cars for two years, I found what I believe to be the premium place to purchase and maintain your car. <br>
Ken Wittenberg, Chicago, IL - 10.01.2012
Eric, thank you very much for your great service in purchasing the vehicle I had for sale. It was time for this M Roadster to go to someone else to enjoy as much as we have. The transaction was fast, smooth and worry free. I will recommend your service to anyone looking to sell or buy a car as I know they will be treated fairly and with respect.<br>
Skip Kretschmar, Corpus Christi, TX - 09.22.2012
Eric, it was truly a pleasure working with you on my trade in and purchase of a “very special” LSB Z3 M Coupe. After this purchase, I have two S54 M Coupes and as I told you over the phone the new car is truly a piece of art! Enthusiast Auto continues to bring in and market stellar examples of BMW M cars. Combine that with knowledge, honesty and integrity and you have the ultimate used car buying opportunity. The used car market is scary and unreliable to say the least. The niche that your business model has created has made buying a used M car a satisfying and positive experience. I must say I am one of the pickiest people on earth when it comes to my cars, so for people like me Enthusiast Auto is the ONLY place to buy!!<br>
David O'Bryant, Raleigh, NC
Wanted to thank you and your extend team for all of the support and confidence that was extended to me during the purchase of my new 1999 M3.<br> <br> I had been searching for a pristine 99 M3 for about a year and followed your website during the last 6 months. Fortunately the white 99 w/ supercharger looked like it would fit the bill (low mileage, 2-owner car w/ a novel of receipts). During our early conversations your product experience and experts specific to M-class BMWs provided me with the confidence to purchase the car sight unseen. Upon delivery of the car your team proved they know how to do it right:<br> <br> · Ryan Shipping: handled all of the shipping details and resolved a small change with no impact to me<br> · Blaire admin support: handled all of the transaction paper work and processed the title w/in a week<br> · Josh Service Mgr: provided support for an unanticipated service issue ‘seat”, that was quickly resolved and covered by your team<br> <br> And let's not forget the car: looks and drives like it came out of a time machine, no scratches, dimples, wheel marks etc, truly amazing condition.<br> <br> Thanks for making the purchase such a pleasure, I look forward to my next EAG purchase(s).<br>
Rich Gale, St. John's, FL
Eric, Evan, and Team EAG definitely exceeded my expectations. Full transparency, no hidden agenda with EAG. These guys definitely source the best M vehicles and address every need they may have. The Carbon Black E39 I bought is everything he promised... mechanically and cosmetically clean. <br> <br> Thank you EAG!!! <br>
Ruben Cortinas, Frisco, TX
Evan, <br> <br> I appreciate the recent thank-you card your office sent me by mail. I was in Germany for the past two weeks and couldn't respond quicker. My experience during the whole purchasing process, with you personally and your entire team was a very good one and I can just recommend Enthusiast Auto to anybody who is looking for a high quality M-car.<br> <br> I was especially impressed by the way you informed me about the small imperfections with the car, the second set of photos you mailed me. This level of communication is very important for out of state customers, who cannot just stop by and see the car with their own eyes. I felt you did the most to represent the car in its true condition and to avoid disappointments.<br>
Marcel Bollinger, Detroit, MI
I'd like to personally thank you and your brother for such a great experience buying my Estoril 2002 S54 M Coupe. It was certainly refreshing to work with honest, knowledgeable and reputable folks.<br> <br> While it was great to have very detailed pictures and thorough pre-purchase information prior to my visit, I have to admit, I was sure that I would find something wrong with the car after my 300 mile trek down from Michigan. I was extremely anxious the entire trip! How awesome it was to find the car in better condition than described!!! The entire process from arrival to departure was amazing, and Iappreciate all of your help, wisdom and continued guidance post-purchase. I certainly will (and already have, too be quite honest) recommend you and the rest of the Enthusiast team to my fellow BMW fans here in SE Michigan! <br> <br> I wish you the best and look forward to seeing you for my next purchase! <br>
Matt McPherson, Royal Oak, MI
Over the past 15 years, I have purchased quite a few BMW's (1985 635csi, 1996 328is, 2000 M Roadster, 2004 M3, 2008 135i) and have never had quite the confidence as I did with my most recent 2005 ///M3 zcp. I started talking with Eric, and quite honestly expected a "typical salesman." I further explained some of the pit-falls I had experienced with my past purchases. Eric was not the "typical salesman," but rather very personable, and had an extensive knowledge of the M3 that I was looking at (a 2005 M3 - Alpine White). After our first conversation I knew I was dealing with professionals. He assured me that the vehicle I was looking at purchasing had gone through a thorough inspection and sent me the inspection report (noting all of the parts that were replaced and serviced). I was quite impressed with their detail in the report of the items there were inspected and replaced/serviced.<br> <br> As we talked further, I noticed that Eric had an extensive knowledge and confidence in the vehicles that they sell. I became very comfortable with his expertise and willingness to really detail all aspects of the vehicle. I decided this was the one, and with all of the features, options, and color I wanted. Although pricing is straight-forward and set, originally I was looking to "strike a deal" on the vehicle. The price stood as is, but I can assure you it was right on what the car was worth.<br> <br> After I committed to the purchase, the vehicle was shipped and received very quickly (actually the same day it was shipped). I couldn't believe the attention to detail that was paid on re-conditioning the vehicle (ie even the quad exhaust pipes were fully polished (inside and out and looked like new). The drivers delivering the vehicle had noted "We thought it was a brand new car when we arrived to pick it up, and they were even detailing around the license plate with a toothbrush". <br> <br> After some time driving the vehicle, I can finally say I've found a company that I feel has a true competency in these types of M Vehicles. I will be back to purchase my next ///M.<br>
Mark Henry, Arlington, VA