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What Our Customers Say About Us!

Evan, I appreciate the recent thank-you card your office sent me by mail. I was in Germany for the past two weeks and couldn't respond quicker. My experience during the whole purchasing process, with you personally and your entire team was a very good one and I can just recommend Enthusiast Auto to anybody who is looking for a high quality M-car. I was especially impressed by the way you informed me about the small imperfections with the car, the second set of photos you mailed me. This level of communication is very important for out of state customers, who cannot just stop by and see the car with their own eyes. I felt you did the most to represent the car in its true condition and to avoid disappointments.
Marcel Bollinger, Detroit, MI
I'd like to personally thank you and your brother for such a great experience buying my Estoril 2002 S54 M Coupe. It was certainly refreshing to work with honest, knowledgeable and reputable folks. While it was great to have very detailed pictures and thorough pre-purchase information prior to my visit, I have to admit, I was sure that I would find something wrong with the car after my 300 mile trek down from Michigan. I was extremely anxious the entire trip! How awesome it was to find the car in better condition than described!!! The entire process from arrival to departure was amazing, and Iappreciate all of your help, wisdom and continued guidance post-purchase. I certainly will (and already have, too be quite honest) recommend you and the rest of the Enthusiast team to my fellow BMW fans here in SE Michigan! I wish you the best and look forward to seeing you for my next purchase!
Matt McPherson, Royal Oak, MI
Over the past 15 years, I have purchased quite a few BMW's (1985 635csi, 1996 328is, 2000 M Roadster, 2004 M3, 2008 135i) and have never had quite the confidence as I did with my most recent 2005 ///M3 zcp. I started talking with Eric, and quite honestly expected a "typical salesman." I further explained some of the pit-falls I had experienced with my past purchases. Eric was not the "typical salesman," but rather very personable, and had an extensive knowledge of the M3 that I was looking at (a 2005 M3 - Alpine White). After our first conversation I knew I was dealing with professionals. He assured me that the vehicle I was looking at purchasing had gone through a thorough inspection and sent me the inspection report (noting all of the parts that were replaced and serviced). I was quite impressed with their detail in the report of the items there were inspected and replaced/serviced. As we talked further, I noticed that Eric had an extensive knowledge and confidence in the vehicles that they sell. I became very comfortable with his expertise and willingness to really detail all aspects of the vehicle. I decided this was the one, and with all of the features, options, and color I wanted. Although pricing is straight-forward and set, originally I was looking to "strike a deal" on the vehicle. The price stood as is, but I can assure you it was right on what the car was worth. After I committed to the purchase, the vehicle was shipped and received very quickly (actually the same day it was shipped). I couldn't believe the attention to detail that was paid on re-conditioning the vehicle (ie even the quad exhaust pipes were fully polished (inside and out and looked like new). The drivers delivering the vehicle had noted "We thought it was a brand new car when we arrived to pick it up, and they were even detailing around the license plate with a toothbrush". After some time driving the vehicle, I can finally say I've found a company that I feel has a true competency in these types of M Vehicles. I will be back to purchase my next ///M.
Mark Henry, Arlington, VA
The folks at Enthusiast Auto Group turned their passion for BMW cars into an honest, straightforward business geared toward ultimately exceeding their customer's buying experience. I almost made a mistake and purchased a 2004 BMW 325I from a local used car dealer close to my home. I found a 2002 BMW 330I with sports and premium package through browsing online with almost exactly the same mileage and asking price at Enthusiast Auto Group. Within an hour, I was going to sign papers and drive the 2004 BMW 325I home and thought; I have nothing to lose, so I gave EAG a call. When I talked to Eric, he said, “Our BMW cars go one way”. I thought about that statement for a moment and anyone considering purchasing a used BMW should think about Eric's statement. My wife and I decided to purchase the 2002 BMW 330I from EAG. Here is a list of parts and repairs EAG performed before they handed over the keys to me. Completed Inspection II, oil and filter change, replaced spark plugs, oil level sensor, fuel filter, air filter, micro filter, gear oil, ABS control module, water pump, thermostat, steering pump, coolant, four wheel alignment, rear trailing arm bushings, two NEW Continental tires for front, filter housing gasket, front sway bars, A/C serviced after the sale and a full tank of gas. I have logged over 1000 miles since purchasing my 2002 BMW 330I from the EAG Team. The quality of handpicked cars they will only sell, customer care before and after the sale and skilled EAG BMW mechanics that complete work orders to exceed expectations is unmatched. As Ryan said, “They will not sell a car that they themselves would not own and drive daily”. This is a demonstrated testimony to EAG'S continued success through their BMW customers across America. What a feeling to purchase the ultimate driving machine from the ultimate BMW dealership in Cincinnati, Ohio. Thanks EAG Team.
Michael and Kimberly Rutherford, Cincinnati, OH
This is my 3rd vehicle purchased from EAG- a great low mileage 04 M3 coupe. The vehicle, the service, the transaction are beyond my expectations. EAG is a family oriented business dedicated to customer satisfaction by providing exactly what they say they will and somehow more. Dealing in what some consider "works of art" their customers can be like me-fastidious and difficult. But these folks just deliver regardless. So if you do business with EAG expect the Best. By the way, they have one of the best, if not the best, collections of manual BMW M cars anywhere in the USA. Ok boys I'm planning my next purchase.
Greg Stoeger, Eau Claire, WI
I had been looking for the correct e46 M3 to replace my 95 M3 for over 6 months, and every time I thought I saw the right on on line it was in Ohio at EAG. My busy life in Southern California made it difficult to take time out to go to Ohio to buy a car, but after starting to dream about the cars I kept seeing on their site, I finally got it together to go there. I've never been the kind of guy to write reviews, but if someone out there is contemplating what I was, I want them to know what I experienced. I run a business and our company puts doing the right thing before anything else, and my experience was so incredible at EAG that I tried to put my finger on one thing that rises above. First the quality of their cars, although the one I bought from them is perfect for me, I have the feeling that any car on their lot would be a pleasure to own and drive. Second their integrity and who they are and their prices are fair prices for the quality of their product. However I realized the thing that makes them so special is they care about what is the correct car for you, they listen and remember what you say about your needs and putting you in that correct car becomes their priority and they're able to do this because they love what they do. Thank you Evan, Josh, Eric and the entire EAG team, I know I will be in Ohio again because I know someday I will buy another car and I wouldn't go anywhere else.
Louis Laxineta, Los Angeles, CA
It's been almost exactly 1 year since I purchased my dream car from Enthusiast Auto Group (EAG) and I still couldn't be happier with my decision! The car has been amazing; runs great, looks great - always turns lots of heads. I'm looking forward to the miles ahead with this car! One of the things I've enjoyed most over the past year (besides the pure joy of driving an M3) has been visiting different BMW and M3 forums to read the new member sections. So many times a new M3 owner would post a picture of their car and it would be from EAG! It's comforting to not only see so many others buying their cars from EAG, but to also read the positive testimonial each time they do. It's obvious that EAG cares a lot about both the cars they buy/sell and the customers who are lucky enough to buy them. The quality of vehicles and customer service found at EAG is unmatched and I will definitely be going back to them whenever it's time for a new M. Thanks again to Evan and the rest of the team at EAG!
David Coker, Huntsville, AL
My experience with Eric, Evan and the team at Enthusiast Auto Group was first class. If you have the opportunity to own an "M" car, I highly recommend reaching out to them. They are experts and the service is excellent. Did I mention how much I love my M5? Continued Success!
Ken Phelan, Loveland, OH
It has been said "Someone who is able to earn a living by pursuing their hobby has the most satisfying career." This seems to apply to the people at Enthusiast Auto Group. The first time Evan and I talked, I described in some detail the "ideal" sports car that I was interested in finding. During our ongoing discussion, he conveyed a thorough technical and first hand practical knowledge of various sports cars. After road testing a few cars and all else was said and done, I purchased a BMW 2000 M Coupe. With Evan's and Eric's patient help, I have found what I consider the ideal sports car - "perfect in almost every way." It is a pleasure to do business with them. The pricing was fair and their pride and enthusiasm in presenting thoroughly inspected and detailed cars shows true commitment to their hobby.
Dale Dyko, Xenia, OH
The going joke in my family and particularly with my wife relates to how many cars I have owned over the years. I am 47 years old. I have owned something like 40 cars (many being restoration projects and the like) but along the way I have seen and dealt with my fair share of car dealerships and their management teams. With that background I feel well qualified to express my profound appreciation and recognition to the entire team at Enthusiast Auto for their knowledge, professionalism and straight up approach to dealing with customers. Any prospective customer interested in a used BMW should have the utmost confidence that the vehicles EAG is selling are well sorted, that they know their products inside and out, and most importantly you can be assured that if any issues do arise, you can count on the EAG team to get to the bottom of it and work with you until you are satisfied. On a scale of 1 to 10, EAG is a “10+” -- all day long.
Bill Taylor, Westborough, MA