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What Our Customers Say About Us!

Through my years of buying cars I have dealt with new car dealers, used car dealers, and individuals, but the experience I had buying my M Coupe from Enthusiast Auto was an experience like I had never had. The first day I called with interest in a vehicle Eric spent 45 minutes on the phone with me explaining the ends and outs of the car I was looking at. I could not have been more confident that I was purchasing the correct car than I was when our conversation was finished. The best part was that he was not giving me a sales pitch, he was just telling me the truth about the car and their way of doing business. The team helped lead me to a loan agent with the best rates, they guided me through the cars details, and arranged and negotiated the best shipping deal for me. These guys have a passion for their cars and customers that can be felt from the moment you talk to them. Thanks guys, great job!
Trent Ward, Oklahoma City, OK - 12.11.2012
I want to thank Eric and his team for the friendly, informative and professional approach to working with me through the purchase of my M5. I had been looking for a single owner low mileage 2003 M5 for months. Needless to say, buying a car of this quality sight unseen created some heartburn for me until I spent time talking with Eric and understanding their process. It's clear that Eric and his team's values are based on transparency, customer service and most importantly trust. Attention to detail while performing service inspections and reconditioning differentiates Enthusiast Auto from the competition. The level of effort and pride that EAG consistently shows is a great example of what can be achieved when assembling a professional and unified team. My M5 arrived as scheduled shining like a new nickel. Once I sat in and fired up my M5 any concerns I had vanished. The quality of detailing prior to shipment was amazing. I have had two occasions where I have had people approach me with interest in buying my car. I let them know it's not for sale but express how I purchased my M5 and that Eric has a large inventory and passed on EAG's contact information. It's nice to have a chance to recommend EAG. I did have a minor issue with one of the valve cover gaskets that Enthusiast Auto replaced during the reconditioning. I brought it to a local BMW mechanic and confirmed it was leaking. I contacted Eric and without hesitation he arranged payment for replacing the defective valve cover gasket. I wasn't surprised by Eric's response due to the confidence I gained while working with Eric. His commitment to customer service is exceptional. Enthusiast Auto Group represents what all companies should be striving for - An ethical, professional, knowledgeable and pleasant approach to following through with delivering high quality products with a commitment to customer service that is matched by none. I plan on staying in touch with Eric and will not be surprised if we do some business in the future.
David Dailey, Roseville, CA - 12.10.2012
EAG Team, I had been searching for a 2004 LSB M3 for approximately 2 years. After countless internet searches and visits to your website, I finally found the car I was looking for. The initial contact with Evan was very informative and gave me everything I needed. After a few phone calls and emails back and forth I received an email with over 70 detailed photos of the car that highlighted the smallest of imperfections. Living in Florida made logistics a bit tough but EAG made this a seamless process overall. The end result was taking delivery of a pristine example of a LSB M3. I could not be happier with the customer service provided through the process to include pointing out the smallest issue with the car and not trying to cover them up. One thing I can say is that EAG has the best selection of M cars hands down. Thanks for the great experience and look forward to doing business with EAG again in the future.
Randy Brown, Navarre, FL - 12.07.2012
I have nothing but praise for EAG. I heard about them in a magazine and decided to give them a call. The owner answered the phone and spent 25 minutes speaking with me about their process, their philosophy and the car that I was asking about. Every time I contacted them by email or phone, I got the same amazing commitment to keeping me informed. Timely responses, vast knowledge of M cars and no-nonsense honest responses each time. Ultimately, after 5 calls and several emails, I decided to buy a 2003 M5 with 47,000 miles on it, just based on the photos and the good will EAG had engendered in me. Even the paperwork process was handled perfectly. Each person I talked to at EAG was as helpful as the owner was on my first contact. The car was shipped to me. It arrived safe and sound and is perfect. For a car almost 10 years old, I continue to marvel, weeks later, at how the car seems like it just left the factory. Everything works perfectly. The car was detailed meticulously and everything EAG told me about the car is true. After I drove it for a few days and EAG already had my money, I called with more questions and again, they took the time to answer those questions and they keep encouraging me to call with more if I need to. I run a financial services firm and if my financial advisors were able to make our clients feel as good as I feel about my experience with EAG, I would be doing something very special. I recommend without hesitation buying a car from EAG. Sincerely, Andrew W. Halliday, JD Managing Director, Wealth Manager
Andrew W. Halliday, JD, Albany, NY - 12.07.2012
Thank you Evan and the EAG Team, You would not believe how long I have been looking at BMW Z3's! I just love the Z3 styling. Every very week I would get on or and search for 2001 and 2002 models and would tell my wife, someday we will have one of these. It's my dream car. We can drive it around the NY Finger Lakes with the top down and visit the wineries. I just never seemed to find the right car at the right time until I saw my perfect one at Enthusiast Auto Group. It was a 2001 Alpine White 3.0L with Tannin Red on Black sport seats and the 17” cross spoke wheels I wanted. Just a beautiful car and only 11,000 miles! My wife said I better buy it because I have been showing her Z3's, literally, for 14 solid years and it's driving her nuts! So I called Evan and we made the deal. Since I live in Corning NY I was apprehensive about purchasing the car sight-unseen. But after several discussions and exchange of lots of pictures I gained confidence in EAG and felt comfortable in my decision to have it shipped to me. Blaire sent me all the paperwork I needed that were clear in instructions, with return envelope. It was very easy and professional! The car arrived right as scheduled in an enclosed trailer, handled with care, at a reasonable price. It was just beautiful! I really appreciated that the shop waxed, detailed and did the comprehensive mechanical check on the car before shipping. I am very pleased, and it just runs like a dream. I also appreciated Evan following up with several e-mails on my satisfaction, maintenance schedule, and even a suggested BMW service shop in my area. Just a great job. For the last 2 weeks I look out at the Z and say to myself, “I can't believe I finally got my Z3!” My experience with Enthusiast Auto Group has been wonderful and I would certainly do business with EAG in the future!
Michael Brown, Corning, NY - 11.30.2012
For the short time that I have had the car… I really like it, but since its NY and winter I put it away in my heated rental garage. I will register and title it soon and then wait… I was nervous about paying for the vehicle “up front” but I have to say this was the smoothest vehicle purchase I have conducted, and there have been lots. The instructions for transferring funds were clear and calm, and I'm very happy with the condition of the M3. As stated in the website, no surprises - It's just pristine! I've looked for a long time and feel like my effort has been rewarded. Keep up the good work, Thanks again.
John Rector, Corning, NY - 11.29.2012
Evan, I finally had a chance to get the car out on a sunny day and drive it. The car is perfect, we love it! This is our first BMW and absolutely the first time I have purchased a car sight unseen, but you and those in your company worked to assure the process was informative yet simple. From the 100 or so pictures you provided, willingness to always answer questions quickly, the prep work you did on the car prior to shipment all the way to the company you selected to deliver the car all made it one of the easiest and most enjoyable car buying experiences I have ever had. I appreciate your professionalism and look forward to doing business with you in the future. Thank you,
Mike O., Aurora, OH - 11.20.2012
EAG Team, I had been looking for a clean low mileage e46 M3 for awhile with not much luck. The color combo I wanted is pretty rare and to find one with low miles would be nearly impossible. I wrote EAG a short email on what I was looking for and within a few hours I got a reply from Evan saying the EAG team was on the lookout for my car! I figured it would take them a couple of months at least but Evan called me in about 2 weeks saying he found the car! I also wanted the Dinan package added on to the car and Eric took the time to explain to me the different Dinan packages and which one would suit my driving style the best. I bought this car sight unseen and every single minor detail was described to me by Evan. The paperwork and transaction process was easier than buying a car local. The car arrived looking showroom clean and on time. A very minor part broke during shipping and Evan had a new part shipped to me the next day. I would definitely recommend them if you're in the market for a "M" car.
Kimberly M., Houston, TX - 11.19.2012
Thank You Enthusiast Auto Group, my experience buying a car from them was absolutely amazing, Being a car enthusiast all my life the thought of purchasing a car without actually seeing it and driving it in person was out of the question. When I came across Enthusiast Auto Group I somehow felt very comfortable with this thought because I was told exactly what the condition of the car was, I requested specific pictures of the car that were sent to me without question, I was even told of the slight imperfections that the car had and I think that their honesty in selling a quality product is what gives customers like me the trust and confidence in purchasing a vehicle from them sight unseen. I want to thank Evan, Eric, Ryan and the rest of the team that did a great job on my car and making the necessary arrangements to deliver the car to me trouble and worry-free. When my car arrived I couldn't believe my eyes, you could immediately tell that they had taken the time to make every part of the car shine like new. I couldn't be happier with my purchase. Even though I plan on keeping my E36 for a long time, my next purchase will definitely be with Enthusiast Auto Group. If you are in the market for an "///M" car, look no further, Enthusiast Auto Group is by far "the" place to purchase a car. Thank You EAG,
Juan Andres Morales , Key Biscayne, FL - 11.14.2012
In February 2012 I bought a 2005 M3 carbon black with cinnamon leather and sunroof delete and approximately 40k miles. After owning this car for 9 months I can say that have never loved a car this much before. Nowhere even close. Every time I look at it or jump in it to go for a ride, I can't help but smile. The guys at EA were thorough in their inspection and maintenance, and seem to be extremely discerning in their selection of the models they purchase for resale. At the time I purchased the car, all of the very detailed service records from mile 1 were given to me in a folder to keep. Even though I've now moved 10 hours away, if I'm in the market for an M in the future I will strongly consider flying back to Cincy and purchasing fromEA. Thanks guys.
Brad Lewis, Louisville, KY - 11.12.2012