| What Our Customers Say About Us |
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 As a car enthusiast and BMW fan, it was refreshing to work with EAG (then Car Locators Inc.) on the transaction for my 1997 E36 M3. I purchased the car remotely (I live in Seattle) and they took extraordinary steps to communicate with me throughout the process, answer my questions, send detailed photos, and overall earned my respect and trust, which is saying a lot! It is evident that the guys at EAG are fellow enthusiasts and particularly knowledgeable about BMWs and their Motorsport products. I especially appreciated their transparency and genuine desire to sell a quality product with integrity, even at the expense of a potential sale. This is a tremendous and rare quality, particularly in the used car market. Their customer service is impeccable.
The owner of Enthusiast Auto agreed to install some aftermarket parts on my car, fix some paint scratches, refinish the wheels, and do some maintenance on my M3 before I arrived to pick it up and drive it back to Seattle. This was about 4 years ago, all before he had their service center up and running. It was a very seamless transaction: the owner picked me up from the airport, allowed me to inspect the car, and even took the time to show me the other cars on the lot and just talk shop...all on his day off. I recommend purchasing a car from EAG without reservation. You may pay a premium for an EAG car, but it is well worth it for the buying experience, knowing it has been properly vetted, and the peace of mind. I made it back to Seattle without a hitch and a big grin on my face.
Jim Krouskop( Seattle, WA ) Thanks so much for making the purchase of my 1998 M3 convertible such an effortless and enjoyable experience. I had been looking for an E36 M3 convertible for a few months when I came across your ad on the internet. It had everything I was looking for, but the combination of low miles and impeccable provenance is what really made it the right car for me. I typically keep cars for several years, so the documentation and history you provided on this car gave me confidence I can keep it as long as I want. The effort you put into sending photos and answering questions made took the worry out of coming in from out of state (Alabama) to make the purchase. I have absolutely no regrets about buying the M3, and no reservations about doing the same thing again. Anyone considering one of your automobiles via the internet can be assured that what they see is what they get. Thank you again for a great experience and a great car.
Frank Z( Huntsville, AL ) Thanks for taking some time with me, I’m impressed with your operation, it is really refreshing to meet real car guys as opposed snotty posers.
I’ve been looking for that “comfortable feeling” that you guys provide for some time. I always just figured that when it came time to buy my dream car I would travel a long distance, pay big money for inspections, feel pressured and rushed, and have “buyer’s remorse” as I drove home from somewhere far away wondering how “beat” my new car was or was not.
You are the first person who has come out and said what I have long suspected, that a 2003 M5 is what I want.
I also have faith that if I pull up in a beat, high mile, E39 M5 (that I bought from some divorced guy for 11k) that you would make an honest assessment of the car and help me to make it right.
I cannot wait to purchase my E39 M5 from you, hopefully in the not too distant future.
Thank you again for your time.
Andrew H( Columbus, OH ) Just a quick note to let you know that the “Coupe” and I are bonding nicely. The week following my purchase of the “Coupe” I took it on a shake-down Road Trip. I went from Louisville to Columbus, Ga. to Birmingham, AL to Knoxville, TN to Johnson City, TN and back to Louisville that week for a total of 1,500 miles. I’m pleased to report the “Coupe” performed perfectly and managed 27.1 MPG for that trip.
Between Paula and I we got through the Kentucky tag process and now have Kentucky plates and title. I have also received the touch-up paint………….Many Thanks.
As a “Car Guy”’ I had searched long and hard for a Z3 Coupe but never expected to find one this nice with such low mileage. I want to thank everyone at EAG for being so friendly and making the purchase process go so smoothly. Perhaps you will be able to help us again, if I can get Paula talked in to a nice M3.
Best Wishes for a Safe and Prosperous New Year !!
Customer Experience Specialist
Volkswagen USA
John & Paula Z( Louisville, KY )  Just wanted to drop you a note to let you know how happy I continue to be about my purchase of the 2004 330i ZHP from EAG. The car itself was in excellent condition, both cosmetically and mechanically, and was exactly the color combination (black/black) that I had been looking for over the past several months. While initially I was disappointed that you found the car before I did, I really appreciated your examination of the car, the service work you did, the recommendations on future service needs, as well as suggestions for performance upgrades that I might be interested in.
As far as the buying experience goes you couldn’t have made it any easier…straight forward, no pressure, and no remorse. Not my typical dealer experience. In fact I’ve probably only had one easier transaction in 20+ pre-owned car purchases over the last 20 years – everything was extremely professional, right down to the hand written thank you note I received just days after taking delivery. I love the concept that you have developed and the passion that you have for the performance BMW models that you focus on, not only in sales but knowledgeable service as well. As you know I received several “thumbs up” from friends who are involved locally in the BMWCCA concerning your business before making my purchase, you can add my name to the list of satisfied clients!
See ya at the track! (I’ll be in the 911 though!)
Bill B( Dayton, OH )   I wanted to let you know how great it was to purchase my 2006 325i E90 from you. I have searched far and near too find one with the miles and the price I was looking for. I even went to the dealer near Dayton off of 725 that rhymes with cross. They didn't know their own inventory and took way too long to give me prices that were more than they had posted on their site. I test drove cars that were dirty on the inside and all scratched on the outside. I was in shock at the prices they were asking for a used car.
I decided to drive down to Enthusiast Auto to take a look the prices seemed a bit too good to be true! I arrive and dealt with the owner who gave me a few cars to test drive pointing out a few scratches to me so I would have an idea as to what I am looking at. I was pleased as the cars were clean and in great shape for the price and miles. They bent over backwards to get me any information I wanted including placing the car I purchased up on a lift to take a close look underneath! I just can't say enough how great an experience this purchase was for me. I purchased the car I wanted at the miles I was looking for with the options I just had to have for $8000 less than the other dealers! Thanks I will be back for service and when I purchase my next BMW.
Jeremy Turner( Dayton, OH ) I wanted to let you know that the car performed flawlessly on the trip home. I also wanted to thank the staff for another effortless car purchase. The car was exactly as you described it. The addition of the short shifter was completed and all of the paperwork was in order so the trip was seamless. Please thank Victoria for her assistance with the title documentation. This makes three purchases from Enthusiast Auto Group with no issues. I look forward to our next deal. I think you guys are filling a nice niche in the auto market. I wish you continued success with the business.
I'm sure I'll be talking to you soon about some mods.
Stan Hudson( Huntsville, AL ) I had been nosing around for a newer M3 as my 1995 E36 M3, although a great car was getting to be very high miler, and it was almost happenstance that I stopped to check out the offerings at EAG. Although I have purchased many vehicles in my lifetime, never had I purchased one from a used car dealer. As it turns out I was very favorably impressed by the honest, upfront, knowledgeable, and no pressure approach by EAG. I ended up purchasing the pristine 2004 E46 I had stopped to look at, and have subsequently found his staff and their follow up to be first rate. The experience was almost the antithesis of many dealings I have had over the years with both foreign and domestic New car dealers.
Glenn M( West Chester, OH )   Looking for a used M car or any BMW can be a difficult process. There is long list of things to look for and its not always so easy to find everything out about a car when you are looking at it yourself. My friend was recently looking to purchase an E30 M3, and he would only buy a white one. He came in contact with Enthusiast Auto Group in Cincinnati Ohio who deals primarily in BMW's and M models. EAG having owned a variety of E30 M3 cars as well as several others, was very knowledgeable about the cars and happened to have a white one that looked to be the right car for my friend. We flew out from Chicago to see the car with the idea of driving it home if we liked it. Our short trip was well worth it because the E30 that EAG told us about was everything that he said it would be. A very solid car that preformed well, and actually better than I had expected for a 1991 with 100,000 miles. We drove the car home 350 miles with no problems and the car to this day is great.
We had such a good experience buying the E30 that when it came time for me to buy my first M car, I looked to Enthusiast Auto. This time I was looking to purchase an E36 M3, and they happened to have a beautiful 98 Black on Black; just what I was looking for. Once again, the car was just as they said, "rock solid!" I was even more impressed when I saw this car. With 74,000 miles on it, it preformed like it came off the show room floor. The guys over at Enthusiast Auto are very trustworthy and extremely knowledgeable about these cars. After having to very positive experiences, I would highly recommend that you consider Enthusiast Auto for your next BMW.
Rick C( Chicago, IL ) Thanks for a smooth transaction and a great car. I've always wanted a E30 M3. I am the type of enthusiast who knows a lot about cars; I know the models, engines, and heritage. I just don't have much mechanical knowledge. For a collector like me, Enthusiast Auto is perfect. You pay for a mechanically sound car. Eric and the team at Enthusiast Auto made the transaction and delivery easy. My M3 came from a collection in California, was shipped to Ohio, inspected/upgraded by EA, then shipped to me in Delaware.
Thanks EA!
Dr. Jeff R.( Rehoboth Beach, DE ) |
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